From: simeran.lohan@gmail.com   
      
   The heavily regulated U.S electricity industry is undergoing a major   
   transformation since 1990’s. Almost half of the states have deregulated their   
   electricity markets by passing some legislation or regulations in an attempt   
   to restructure their electric    
   power industry. The deregulation has ended largest government sanctioned   
   monopoly over electricity market and opened it to the competition, giving   
   consumers the power to purchase their energy supply from an Energy Services   
   Company (ESCO) of their choice.   
   With a total number of about 500-1000 ESCOs today achieving an annual turnover   
   estimated at about US$5 billion. The magnitude of competition is so enormous   
   that Energy Services Company (ESCO)’s are investing major chunk of their   
   capital in carrying out    
   research and innovations in service portfolio to lure the customers; hiring   
   and retaining aggressive cum skilled sales force to ensure steady flow of   
   revenue through new customer wins; and more importantly managing an efficient   
   customer service    
   department to strengthen relationships with its customers helping in longer   
   retention period.    
   Many ESCO’s have identified process outsourcing as a better option to save   
   some dollars by outsourcing some of the business processes like recruitment,   
   sales and customer services to highly specialized BPO service providers while   
   staying competitive.     
   Besides being cost-effective, these BPO service providers are well equipped   
   with latest technology, state-of-art infrastructure, skilled and well trained   
   team of professionals and generally provide services round the clock, across   
   the globe. Major    
   players in Retail Energy from United States have seen significant savings (up   
   to 40% of the total cost) by opting for outsourcing mix.    
   Vsynergize Outsourcing (VSO), one of the leading Business Process Outsourcing   
   (BPO) service provider headquartered in Boston, MA with its operation centre   
   in India, provides range of services to Energy Service Companies (ESCO’s)   
   which includes lead and    
   sales generation in B2B and B2C segment (energy lead generation) and 24*7   
   customer support. Vsynergize is currently retained by 8 major ESCO’s for   
   different services. Where most of the new business is coming through referrals   
   adds Trish Agarwal, VP    
   Business Development with vsynergize. For more details visit us at   
   www.vsynergizeoutsourcing.com or email us at info@vsynergize.com or have us   
   call you by filling this simple form at www.vsynergizeoutsourcin   
   .com/energy/have-us-call-you/ (our    
   representative will call you)   
      
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    * Origin: you cannot sedate... all the things you hate (1:229/2)