From: mike-newsgroup@-DELETETHISPART-.upcraft.com   
      
   Boberto wrote:   
   > Mike Drechsler - SPAM PROTECTED EMAIL  wrote in message news:...   
   >   
   >>Boberto wrote:   
   >>   
   >>>*Ok, please excuse my limited knowledge of VPN's while I attempt to   
   >>>explain this problem.*   
   >>>   
   >>>Here is the network setup:   
   >>>   
   >>>1 Windows 2003 Server that supports 5 client machines.  It is running   
   >>>WINS and DNS and *sigh* an application server (Quickbooks).  Using   
   >>>192.168.1.* IP scheme internally.   
   >>>   
   >>>1 Netgear 16 Port 10/100 unmanaged Switch.   
   >>>   
   >>>1 Watchguard Soho 6 Firewall/VPN combo.  I have 5 "MUVPN" client   
   >>>licenses.   
   >>>   
   >>>1 DSL Modem.  Standard variety.  NO static IP *sigh*, but the IP   
   >>>hasn't changed yet and I set up a DynDNS hostname to auto-update the   
   >>>firewall anytime the IP does change (feature of the Soho, pretty cool   
   >>>i thought) so that I can use Remote Desktop amongst other things.   
   >>>   
   >>>The physical setup is in the same order as listed above.   
   >>>   
   >>>The object of the game:   
   >>>   
   >>>Basically, I have one remote user.  He does not have a desktop in the   
   >>>office, he uses a Tablet PC.  I setup the VPN and the client without   
   >>>too much difficulty, and am able to connect almost immediately to the   
   >>>Soho from his tablet.  I am able to ping around inside the LAN, and am   
   >>>able to map drives.  The Tablet PC is using an AT&T wireless PCMCIA   
   >>>card through the AT&T cellular network, which I have reminded this   
   >>>user is going to be slower period.  The user can finally see the   
   >>>contents of the mapped drive, i.e. Excel spreadsheets, etc.  But once   
   >>>he tries to open them it locks up.  You have to use Task manager to   
   >>>End Task on the process.  I also had him try it from his home DSL   
   >>>connection instead of through the wireless service, and the same thing   
   >>>happens.  The same thing happens when he tries to open up his local   
   >>>copy of Quickbooks on his Tablet then connect to the database on the   
   >>>server.  It just locks up.   
   >>>   
   >>>Is this just me misusing the VPN?  I have been told by a friend in the   
   >>>biz that you do not typically open applications remotely through a   
   >>>tunnel.  The typical scenario in VPN use is for the user to establish   
   >>>the tunnel for security purposes, then initialize a remote session to   
   >>>another machine that is internally on the network you have connected   
   >>>to in order to run the processes of opening apps and files.  Is this   
   >>>true?  Am I just going to have to have this user purchase a desktop to   
   >>>use to connect to remotely, or turn the server into a Terminal Server   
   >>>as well for the best results?   
   >>>   
   >>>Please advise, and I thank you VPN guru's in advance for any help!!   
   >>>   
   >>>-RC   
   >>   
   >>I'm sure that if you tried to copy that spreadsheet or quickbooks data   
   >>file from the server to the client you would understand the problem   
   >>better.  There is no possible way I could imagine opening a quickbooks   
   >>data file over any cellular style connection even if it was the latest   
   >>3G speeds.  You need at least a 1Mbit connection for something like   
   >>quickbooks.  The computer is not actually locked up, it's just waiting   
   >>for data over the extremely slow link.  The only practical method of   
   >>using quickbooks on this kind of setup is with remote desktop/terminal   
   >>server technologies.   
   >>   
   >>In general your problem has nothing to do with VPN.  It's just a slow   
   >>link.   
   >   
   >   
   >   
   >   
   > I understand that through the cellular link it may not work at all -   
   > or at least be extremely slow.  Maybe I should have left that detail   
   > out to avoid confusion.  My point is that regardless of what he is   
   > using for connectivity to the internet - cellular or DSL, his outcome   
   > is the same.  He is able to view the contents within the share on the   
   > server, but is unable to open anything - even the Excel spreadsheets.   
   > That is where I am stumped.   
   >   
   > Thanks again...   
   >   
   > -RC   
      
   Copy the file to your local desktop.  If it works then your problem is   
   not with the VPN link.  The link is just slow.   
      
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   Mike Drechsler (mike-newsgroup@-deletethispart-.upcraft.com)   
      
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