From: i_tell_truth@hotmail.com   
      
   Thanks, I will give it a try.  The UBR900 is provided by Charter and they   
   have complained about it being "touchy."  Thanks for your suggestion.  I   
   appreciate it.   
      
      
   "Erik Freitag"  wrote in message   
   news:pan.2004.12.04.21.15.12.449936@pobox.com...   
   > On Sat, 04 Dec 2004 14:57:42 +0000, N. Adkins wrote:   
   >   
   >> I have a four office VPN that is managed by Charter Communications.  3 of   
   >> the 4 offices work great with no problems.  They are controlled from a   
   >> NOC   
   >> that is very far away from those offices.  A closer office (in a bigger   
   >> town) is controlled from a NOC in that city.  The one office is where the   
   >> problem lies.  That router continually drops out of the network, forcing   
   >> either a power cycle of the Cisco box or calling charter and having them   
   >> reboot.  They have looked at too much signal, not enought signal, etc.,   
   >> and   
   >> are still unable to figure it out.  Is there anyone out there that throw   
   >> a   
   >> few ideas my way in order to try and correct the problem.  It is a cable   
   >> connection.   
   >> Thanks in advance.   
   >   
   > Turning on logging at the router, if you haven't already, might you to   
   > discover why the router is "dropping out". Does Charter specifically   
   > support the uBR? If not, you might try substituting a cheap cable modem   
   > and a two-Ethernet router to see if the problem goes away. If it does, I   
   > would suspect your uBR cable hardware.   
      
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