From: i_tell_truth@hotmail.com   
      
   I guess I misdirected you.  The UBR900 has a modem/router function.  I can   
   hit the modem but nothing on the router/vpn side.  The router has been   
   replaced by Charter numerous times.  I have also replaced all switches on my   
   side of the network to cut down on possible collision problems.  The unit is   
   plugged into a CyberPower AVR1500 UPS.  They have now pointed the finger to   
   my side of the network and was just looking for possible suggestions on   
   where to look.  I believe it is bad configuration file, but alas, Charter   
   will not let me have access to it.  Thanks for your suggestions.   
      
      
      
      
   "Mike Drechsler - SPAM PROTECTED EMAIL"   
    wrote in message   
   news:uRosd.4094770$yk.620491@news.easynews.com...   
   > N. Adkins wrote:   
   >> I have a four office VPN that is managed by Charter Communications.  3 of   
   >> the 4 offices work great with no problems.  They are controlled from a   
   >> NOC that is very far away from those offices.  A closer office (in a   
   >> bigger town) is controlled from a NOC in that city.  The one office is   
   >> where the problem lies.  That router continually drops out of the   
   >> network, forcing either a power cycle of the Cisco box or calling charter   
   >> and having them reboot.  They have looked at too much signal, not enought   
   >> signal, etc., and are still unable to figure it out.  Is there anyone out   
   >> there that throw a few ideas my way in order to try and correct the   
   >> problem.  It is a cable connection.   
   >> Thanks in advance.   
   >   
   > If you are loosing the internet connection, how is that related to VPN?   
   >   
   > If the internet connection stays up the entire time but the VPN router   
   > simply freezes then fix the router or replace it.   
   >   
   > If you have power problems, get a UPS.   
   >   
   > --   
   > WARNING!  Email address has been altered for spam resistance.   
   > Please remove the -deletethispart-. section before replying directly.   
   > Mike Drechsler (mike-newsgroup@-deletethispart-.upcraft.com)   
      
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