From: terry05@npspam.jamboree.com   
      
   They charge this to troubleshoot your VPN - you could always pay for your   
   own VPN consultant (and they cost megabucks)   
      
   "John Q. Public"  wrote in message   
   news:1110118868.580046.39390@o13g2000cwo.googlegroups.com...   
   >I just received a response from Netgear about a problem I have with   
   > their ProSafe VPN Client software.  Read about the problem under the   
   > posting "SafeNet IKE Service".  The response said that I must pay   
   > $24.95 under Premium support to get an answer.   
   >   
   > They're telling me that people need to pay an extra charge to find out   
   > how to fix flaws in their product.  That sure sounds like a case for   
   > the Better Business Bureau.   
   >   
   > Anybody else have an issue with this??   
   >   
   > Thanks   
   >   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)