From: spamtrap47@adelphia.net   
      
   John Q. Public wrote:   
   > I just received a response from Netgear about a problem I have with   
   > their ProSafe VPN Client software.  Read about the problem under the   
   > posting "SafeNet IKE Service".  The response said that I must pay   
   > $24.95 under Premium support to get an answer.   
   >   
   > They're telling me that people need to pay an extra charge to find out   
   > how to fix flaws in their product.  That sure sounds like a case for   
   > the Better Business Bureau.   
   >   
   > Anybody else have an issue with this??   
   >   
   > Thanks   
   >   
      
   Yes I did. Mine was a typo in their documentation they charged me to   
   correct. I filed a BBB complaint and got my money refunded.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)