From: someone@somewhere.where   
      
   Hi,   
   I have purchased a WGR614v5 and also the ProSafe client.   
   No matter what I do, I cannot get the client to connect back to the office   
   through the WGR614. If the router is removed and the computer is connected   
   directly to the cable modem, then all works really well.   
      
   I have UPnP enabled, have reduced the router's MTU to 1430 and still no   
   luck.   
      
   This is a trial prior to purchasing another 40 or so routers for employees,   
   but I must say that this experience has left me wondering whether this   
   NetGear stuff is up to the task.   
      
   Here is a copy of the log (IP modified) in case anyone can work out what the   
   problem is:   
      
   4-17: 23:08:57.406   
   4-17: 23:08:57.406 My Connections\GLAP - Initiating IKE Phase 1 (IP   
   ADDR=???.???.???.177)   
   4-17: 23:08:57.406 My Connections\GLAP - SENDING>>>> ISAKMP OAK MM (SA, VID   
   2x)   
   4-17: 23:08:57.437 My Connections\GLAP - RECEIVED<<< ISAKMP OAK MM (SA)   
   4-17: 23:08:58.296 My Connections\GLAP - SENDING>>>> ISAKMP OAK MM (KE, NON,   
   VID 3x)   
   4-17: 23:08:58.484 My Connections\GLAP - RECEIVED<<< ISAKMP OAK MM (KE, NON)   
   4-17: 23:08:59.296 My Connections\GLAP - SENDING>>>> ISAKMP OAK MM *(ID,   
   HASH, NOTIFY:STATUS_INITIAL_CONTACT)   
   4-17: 23:08:59.328 My Connections\GLAP - RECEIVED<<< ISAKMP OAK INFO   
   (NOTIFY:INVALID_ID_INFO)   
   4-17: 23:08:59.328 My Connections\GLAP - Discarding SA negotiation   
      
   I need to have this problem resolved within the next 48 hours or else I will   
   have no choice but to circular file the NetGear product and find something   
   that actually works.   
      
   PS: For the NetGear people: Having the temerity to charge for basic support,   
   only to find out that the support staff know less than you, is an absolute   
   disgrace.   
      
   Any help with this would be greatly appreciated.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)