420 wrote:   
   > i would also agree that my problem might not have progressed further tier 2   
   > w/o my knowledge on the subject. i had to speak with tier 3 and f/w   
   > engineers.   
   >   
   Lucky you.  I could not get past tier 1, even after a mini-letter   
   writing campaign.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)