From: spam@merlyn.demon.co.uk   
      
   JRS:  In article , dated   
   Mon, 21 Feb 2005 04:32:50, seen in news:comp.lang.pascal.borland, Jim   
   Higgins  posted :   
   >   
   >Borland never did anything proactive to make good on the   
   >defective Ver 7.00 release... probably because most never   
   >triggered the bugs, or if they did didn't notice them.  If you   
   >bought the 7.00 version and noticed it had bugs and complained,   
   >you got 7.01 (media) for free.  If you bought 7.00 and later   
   >needed "replacement disks" due to failed or damaged media, then   
   >you got replacement media which contained the Ver 7.01 release   
   >for $19.95.  I went that route when I heard a bug fix was   
   >available, then followed it up with an email to Customer Support   
   >and they very graciously refunded the $19.95.  I wanted the fixed   
   >version even if I had to pay for it, but the refund was a nice   
   >touch.  I suppose those who never dug any deeper than dealing   
   >with the front line folks paid $19.95.   
      
   In the UK, BP7.01 was supplied, without any mention of damaged media, to   
   BP7.00 customers for a service charge of, IIRC, £15.  Perhaps we're more   
   honest over here, if less generous.   
      
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