XPost: alt.comp.os.windows-10, alt.comp.microsoft.windows   
   From: address@is.invalid   
      
   J.P. ,   
      
   [Some attribution lines have been removed - not by me.]   
      
   The "missing" one was from Arlen.  Its inconsequential, and I could have   
   removed the quoted part of his too.  It was just here to allow Chris to   
   recognise what he was responding to in what I quoted of he said.   
      
   > The worst are ones where their _system_ is sending two-part emails, but   
   > the   
   > person _sending_ them has no idea that that's what's happening, and is   
   > unable   
   > to comprehend when you try to explain.   
      
   You are describing a run-of-the-mill user. :-)    To them computers and   
   their software is rather magical.  And sometimes thats still is true for IT   
   personell. :-(   
      
   My own memorable story was where I tried to help someone on a 'puter   
   opposite of me, when DOS was still in use  :   
      
   "Whats in your screen"   
   "nothing"   
   "There should be /something/ there"   
   "No, nothing"   
      
   I walk a round to him, point to some text (an error message) at the bottom   
   of his screen.   
      
   " and whats that than?"   
   "Yeah, exept for that"   
      
   And that guy was an aspiring sys-op.   
      
   > but one large company (I think it was FindMyPast, a genealogy company) had   
   > such   
   > a system for their newsletters that was _broken_ - the plain text part   
   > (which I was   
   > reading by default) was stuck at sending out the newsletter from one   
   > particular issue   
      
   I think I read about that somewhere a few months ago.   It happens. Just as   
   getting mail-merged (always advertisement) stuff where the personal parts   
   are still showing as "{last_name}" and so on.   
      
   > of course, the people with whom I were corresponding had no idea, and   
   > claimed the error was at my end.   
      
   Some time ago my landline went dead.   A quick check of the line showed that   
   it wasn't even powered (zero volts where about 70 volts should have been   
   there).  When I asked our "ma bell" to come and repair it the first thing   
   was to threathen me with having to pay for it when was my own doing*.  It   
   turned out that when I dropped my ADSL (for a much cheaper cable) internet   
   connection they, in the box on the street, just disconnected both ADSL as   
   well as the phone line itself and forgot(?) to reconnect the phone ones   
      
   * Though knowing how users can point *anywhere* except for themselves when   
   something "goes wrong" I can even understand that - though not why they kept   
   at it when I showed I knew "just a little bit more" about phones than is   
   common (70 volts when not in use isn't exact common knowledge).   
      
   Regards,   
   Rudy Wieser   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)