XPost: alt.autos.toyota.camry, alt.autos.toyota, alt.autos.lexus
XPost: rec.autos.tech
From: cewhite3@mindspring.com
"Wayne" wrote in message
news:hfr7c9$rat$1@news.eternal-september.org...
> LOL...I assume that like me, you finally saw the light and went
> Toyota. If a GM stalls, and a Toyota stalls, I have much more
> confidence that Toyota can/will fix it.
This is exactly the sort of claim that drives me crazy. Toyota is far
more aggressive at denying problem, fighting recalls and misleading
Customer than GM ever was. I don't care for GM cars, and would agree
that in the last ten to fifteen years the average Toyota is probably
better assembled than the average GM product (just an opinion). But
you are never going to convince me that Toyota bends over backward to
please their Customers. Look at the recent history - Rusting truck
frames - Toyota did zip until NHTSA treatened a recall. Massive truck
balljoint failures - Toyota repeately lied about the extent of the
problem and did nothing until NHTSA treatened a recall. Sludge prone
engines - Toyota did nothing until the publicity was so bad they had
to give in, but they still tried to lay ALL the blame on their
Customers. How about V6 head gasket failures - ever bit as bad as the
problems Ford or GM had and the response was at least as draconian.
Claims that "Toyota can/will fix it" are just idle hopes. Maybe they
will, or maybe they will say the problem is all your fault.
At least in the case of GM products, it is often the dealer, not GM
that is the stumbling block to having a problem farily resolved. I
suppose this is GM fault, except state franchise laws being what they
are, GM often has very little leverage when it comes to making dealers
more responsive.
Ed
--- SoupGate-Win32 v1.05
* Origin: you cannot sedate... all the things you hate (1:229/2)
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