From: invalid@invalid.invalid   
      
   On 13/01/2026 15:12, Graham J wrote:   
   > This on behalf of a disable neighbour.   
   >   
   > So: "Alexa, call Graham" - this works, so Alexa is correctly set up.   
   >   
   > But when there is an incoming call: "Alexa, answer the phone" gives a   
   > message of the form "Can't answer incoming calls".   
   >   
   > Can anybody here advise how this can be resolved, please?   
   >   
   >   
      
   Did you ask Elon Musk? I just did it for you and got this:   
      
   > Setting up Alexa to answer incoming calls is relatively straightforward,   
   especially if you're using an Alexa-enabled device with Alexa Calling and   
   Messaging features. Here's how you can set it up:   
   >   
   > ### 1. **Check Device Compatibility**   
   >   
   > Make sure your Alexa device supports calling features. Devices like the   
   **Echo Show** (with a screen) and **Echo Spot** (also with a screen) support   
   video calls, while other Echo devices (Echo Dot, Echo Plus, etc.) support   
   voice calls.   
   >   
   > ### 2. **Set Up Alexa Calling and Messaging**   
   >   
   > To use Alexa for making and receiving calls, you'll need to set up the   
   calling and messaging feature in the **Alexa app**.   
   >   
   > #### Steps:   
   >   
   > 1. **Open the Alexa app** on your smartphone (available for iOS or Android).   
   > 2. Tap on **Communicate** (speech bubble icon) at the bottom of the screen.   
   > 3. Tap on **Contacts** in the upper-right corner.   
   > 4. Follow the prompts to link your phone number if you haven't done so yet.   
   This allows you to make calls to and from other phone numbers via Alexa.   
   >   
   > ### 3. **Enable Alexa Calling and Messaging**   
   >   
   > Once the feature is set up, you can enable calls and messages:   
   >   
   > 1. In the Alexa app, tap the **Devices** tab at the bottom.   
   > 2. Select the Alexa device you want to use for calls.   
   > 3. Under the device settings, ensure **Alexa Communications** is enabled.   
   > 4. Under the **Settings** for that device, check that "Answer incoming   
   calls" or similar options are toggled on.   
   >   
   > ### 4. **Allow Alexa to Answer Calls Automatically**   
   >   
   > Alexa can automatically answer incoming calls, but this may require a   
   specific Echo device or a feature that's not available on all devices.   
   >   
   > 1. **On Echo Show and Echo Spot**, you should see a button to answer an   
   incoming call automatically. If you're using a phone, you can set this up in   
   the Alexa app.   
   > 2. **On Echo Dots (without a screen)**, you may need to manually accept   
   calls by saying, “Alexa, answer the call.”   
   >   
   > ### 5. **Making and Receiving Calls**   
   >   
   > * To **make a call**, just say: *“Alexa, call [Contact Name]”* or   
   *“Alexa, call [Phone Number]”*.   
   > * To **answer an incoming call**, you can say: *“Alexa, answer the   
   call”* or simply tap the screen on Echo Show/Echo Spot.   
   > * If auto-answer is supported and enabled, Alexa should pick up the call   
   automatically.   
   >   
   > ### 6. **Additional Tips for Video Calls**   
   >   
   > For video calls, use devices like **Echo Show** or **Echo Spot**. You can   
   use voice commands like:   
   >   
   > * *“Alexa, video call [Contact Name]”*   
   > * If you have a group video call, you can use the feature for *Drop In*,   
   which allows you to call someone’s Echo device.   
   >   
   > ### 7. **Set Up “Do Not Disturb” Mode (Optional)**   
   >   
   > If you don’t want Alexa to interrupt you during specific times, you can   
   enable “Do Not Disturb” mode:   
   >   
   > * Open the Alexa app.   
   > * Tap on **Devices** and select your device.   
   > * Scroll down to **Do Not Disturb** and enable it during your preferred   
   hours.   
   >   
   > That should get you set up! If you have a specific model, let me know, and I   
   can help guide you more precisely.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)