From: rowlett@access.net   
      
   On 9/24/25 10:18 AM, NFN Smith wrote:   
   > Richard Owlett wrote:   
   >> After ~2 hours my connection to panix.com is now working.   
   >> I wonder if there was a general network problem as I was seeing odd    
   >> things also with my USENET connection which also now behaving normally ;/   
   >    
   > If you're getting timeout errors, that generally suggests something not    
   > right on the server side.  Thus, if something suddenly stops working and    
   > there isn't anything that you've done on your side, most of the time,    
   > about the only thing to is wait for things to clear.  If you were   
   > running Windows, I would suggest a reboot, just to make sure that there    
   > isn't something wedged, but if you're running Linux, that shouldn't be   
   > necessary.   
   >    
   > If the problem seems to be at the server, then the only place to ask for    
   > help is the server admin. I know that most Mail Server Providers will    
   > provide a web interface. Although I'm aware of PANIX by reputation, I've    
   > never seen them before. I just checked their web page, and there is a    
   > link there for web access to mail. That wouldn't help if the problem was    
   > with the mail server itself (e.g., something like Sendmail), but it    
   > would get you around a problem that is specific to IMAP connections.   
   >    
   > If you couldn't get through adequately (and temporarily) through web    
   > mail, PANIX' home page clearly displays a phone number that you can call    
   > for tech support assistance.   
      
   I'd seen the phone number but as the problem was outside of normal    
   business hours and there was the possibility they were having a service    
   outage at their end, I didn't think a verbal request for tech support    
   was appropriate .   
      
   Now that email is working I'll see if I can come up with a viable way to   
   improve thing and suggest it. I'm wondering if a FAQ topic would be viable.   
      
      
      
   >    
   > Smith   
   >    
   >>   
   >>   
   >>   
   >> On 9/24/25 7:35 AM, Richard Owlett wrote:   
   >>> I attempted to post this earlier but only the Subject: line appeared   
   >>> when I checked for replies. Apologies for possible duplication.   
   >>>   
   >>>   
   >>>   
   >>> My OS is Debian 12.8 and using SeaMonkey 2.53.21   
   >>> My email provider is panix.com .   
   >>> Yesterday all email functioned as expected.   
   >>>   
   >>> This morning, when I click "Get Msgs" the message panel at bottom of   
   >>> screen says "Host contacted, sending login information...".   
   >>> After a delay a pop-up window comes up saying the connection has    
   >>> timed out. I've may several attempts over the last hour or so.   
   >>>   
   >>> Questions:   
   >>>    1. What "tests" would determine if the problem is on my end?   
   >>>    2. Their website gives an email address to report problems.   
   >>>       As email isn't connecting, how do I report.   
   >>>    3. Is there a free email service I could use in a case like this.   
   >>>   
   >>> Email has always been something that "just works".   
   >>> Is there a web page I should be reading?   
   >>> [I've years of trouble shooting experience *BUT* essentially all is    
   >>> component level hardware. Only minimal software related.]   
   >>>   
   >>> TIA   
   >>   
   >>   
   >    
      
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