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Forums before death by AOL, social media and spammers... "We can't have nice things"

   alt.dreams.castaneda      The Art of Dreaming by Carlos Castaneda      26,979 messages   

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   Message 26,969 of 26,979   
   slider to All   
   Re: a clinical error...   
   06 May 25 20:01:17   
   
   From: slider@anashram.com   
      
   ### - nice little update today besides the payment request for my next   
   prescription coming through after the bank holiday and it being   
   processed/confirmed etc, but also an email back from the clinic in reply   
   to my inquiry about the error in their system, this being it:   
      
   Hi Brian,   
      
   Thanks for your email.   
      
   I have had a look in to this for you and cannot see that an appointment   
   was booked in for you on 25/05 as mentioned. This would have been roughly   
   when your next quarterly review would have been due, based on it being 3   
   months from your previous review on 25/02. However, as you are able to to   
   put your repeat prescription requests through after only 18 days, you   
   would have been due to book your quarterly review 18 days after your 2nd   
   repeat prescription, so from 23/04 onwards. Unfortunately at present the   
   portal does not recognise these early repeat prescriptions and therefore   
   everything becomes a little out of sync and you have to be booked in   
   manually. This is something we are aware of and our tech team are   
   currently working on a system upgrade to ensure this does not continue to   
   happen.   
      
   Going forwards you will be able to request your 1st repeat prescription   
    from 20/05 onwards, your 2nd repeat prescription from roughly 09/06   
   onwards and will then be due to book in for your next review from   
   approximately 28/06 onwards - hopefully the system will have been upgraded   
   by then so you will be able to book in yourself online, but if it has not   
   please do not hesitate to contact us so that we can book you in manually.   
   Kind regards,   
   Laura   
   Patient Support Coordinator   
   (logo removed)   
      
   ***   
      
   ### - it shouldn't have done that really seeing as my previous review   
   commenced upon it's quarterly reviews from the 25th, something which   
   should logically have reset everything from that point-on, so probably   
   then they have maybe 2 servers running different functions: one for   
   induction and appointments and another for the quarterly stuff, or it's 2   
   programs running on the same server, either way there appears to be a   
   coordination error between them that doesn't self-correct, and from what   
   she said has probably occurred before with updates to the software now   
   due...   
      
   not that it actually matters or has had any negative effect in my case, my   
   late prescription now due to arrive on the 8th which is exactly 28 days   
   since i received the last lot! it's a week late by their usual timing and   
   thus cutting it close in terms of my maybe running out of meds before   
   getting refilled (no chance of that haha) else they actually did pretty   
   well to ensure there wasn't any hiatus to my prescribed regime, which in   
   terms of patient-care is just fine! i didn't contact them straight away   
   and waited until it was obviously late giving them even less time to jump   
   about!   
      
   i mean, if ever they deserved a positive review for looking after their   
   patients in a timely and reliable manner then here's a very good example   
   of exactly that! a busy company manually dealing with a known problem and   
   in this instance getting it right, and that's not bad! :)   
      
   pineapple god x 2 IS on it's way and WILL arrive on time!   
      
   so i ain't complaining any haha! rather the opposite actually heh...   
      
   coz here was things maybe going all-wrong and it all maybe coming to an   
   end? or just getting messed-up in some bad way that's gonna be grief   
   instead of enjoyment, but it's not and it's only a glitch, one am sure a   
   huge pile of money will sort-out at some point when they can afford it,   
   and which prolly wont be long at the rate they're selling prescriptions!   
   that is if their ever-expanding invoice numbers are anything to go by hah!   
   and because based on that they must be currently one of THE biggest   
   dealers in the uk LOL ! :)))   
      
   and that's just the 'medical' side of things??   
      
   just imagine then the industry expansion if/when it all goes...   
   recreational!   
      
   it's worth billions innit, money literally growing on trees that's easier   
   to produce than tomatoes haha, if anything they're all a bit slow?   
   holland's been doing it for donkey's years and they're alright! the   
   economy getting so bad here they might even HAVE to do it lol...   
      
   it being funny how change comes about sometimes huh ;)   
      
   --- SoupGate-DOS v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)   

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