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   alt.fan.blade-runner      Pretty decent scifi 80's flick      22,770 messages   

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   Message 21,213 of 22,770   
   Lukas Mariman to Alric Knebel   
   Re: [OT] New toys, new problems?   
   20 Apr 08 16:16:42   
   
   From: lukas.mariman@REMOVEdommel.be   
      
   "Alric Knebel"  schreef in bericht   
   news:9MSdnaettrFA1ZbVnZ2dnUVZ_gednZ2d@giganews.com...   
   > Lukas Mariman wrote:   
   >   
   >> Greeting, carbon units!   
   >>   
   >> I just went crazy (again) and got me a new PC.   
   >>   
   >> After years of upgrading my existing box piece by piece every so often, I   
   >> wanted to take the other route and got me a brand PC.   
   >>   
   >> I bought an Acer Aspire M3610, which has an Intel Core 2 Quad processor,   
   >> and comes with Vista Home Premium (and some assorted software included)   
   >> preloaded.   
   >>   
   >> Naturally, there don't seem to be any physical copies of Vista or   
   >> anything else that was installed  - instead there's some bare-bones   
   >> documentation that doesn't really help at all, and a few blank "recovery"   
   >> DVDs.   
   >>   
   >> Still figuring out how I am supposed to make a backup of Vista. :-/   
   >>   
   >> Anyway, just sharing this touching stuff with you dudes/dudettes. If any   
   >> of you have Acer stuff as well, I'd love to read what you think of it.   
   >> Any experiences, horror stories etc. :-)   
   >   
   > I've had my current computer for about five years now.  Like you, I've   
   > made it work by adding this or that over the years; adding more RAM,   
   > changing out the CD burner for a DVD burner; upgrading the sound card; and   
   > so on.  When I bought the computer (an HP Pavilion), everything came   
   > pre-installed, and it was all stored behind a partition, with not a single   
   > backup disc.  So I found myself faced with the same problem as you.  But   
   > UNLIKE you, I didn't realize I even HAD a problem until it was a REAL   
   > problem.  The hard drive crashed.  Then I realized I no longer had an   
   > operating system to restore to the new upgraded hard drive.  I contacted   
   > HP and they informed me that I now had to pay $30 (or thereabouts) for the   
   > backup discs.  They further informed me that, had I contacted them within   
   > the first year of the purchase date, the backup discs (which includes   
   > complete set up, free software and all) would have been provided FREE.   
   > Now, suddenly, the notice I had received in the mail once about a   
   > class-action lawsuit against HP was making sense.  As a person who'd   
   > purchased an HP, the suit covered me, too.  HP had been sued for not   
   > including those backup discs.   
   >   
   > So, my friend, I recommend you contact the manufacturer right away, while   
   > it's till under warranty.  That way, if at 10 o'clock at night, you have a   
   > complete hard drive crash, and you need to fully restore, you won't have   
   > to wait two weeks for your discs to come.  And I'm not sure, but from what   
   > I gathered from the class-action suit, I think they're legally obligated   
   > to provide them free, even maybe after the warranty period.  That part,   
   > I'm not sure about.  So if I were you, I'd get with customer support right   
   > away.   
      
   Thanks for your feedback, Alric, I appreciate it! I'll get in touch with   
   them ASAP.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)   

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