From: lukas.mariman@REMOVEdommel.be   
      
   "Alric Knebel"  schreef in bericht   
   news:Zf-dnT0zGL8f_ZbVnZ2dnUVZ_gidnZ2d@giganews.com...   
   > Lukas Mariman wrote:   
   >   
   >> "Alric Knebel"  schreef in bericht   
   >> news:9MSdnaettrFA1ZbVnZ2dnUVZ_gednZ2d@giganews.com...   
   >>   
   >>> Lukas Mariman wrote:   
   >>>   
   >>>> Greeting, carbon units!   
   >>>>   
   >>>> I just went crazy (again) and got me a new PC.   
   >>>>   
   >>>> After years of upgrading my existing box piece by piece every so often,   
   >>>> I wanted to take the other route and got me a brand PC.   
   >>>>   
   >>>> I bought an Acer Aspire M3610, which has an Intel Core 2 Quad   
   >>>> processor, and comes with Vista Home Premium (and some assorted   
   >>>> software included) preloaded.   
   >>>>   
   >>>> Naturally, there don't seem to be any physical copies of Vista or   
   >>>> anything else that was installed  - instead there's some bare-bones   
   >>>> documentation that doesn't really help at all, and a few blank   
   >>>> "recovery" DVDs.   
   >>>>   
   >>>> Still figuring out how I am supposed to make a backup of Vista. :-/   
   >>>>   
   >>>> Anyway, just sharing this touching stuff with you dudes/dudettes. If   
   >>>> any of you have Acer stuff as well, I'd love to read what you think of   
   >>>> it. Any experiences, horror stories etc. :-)   
   >>>   
   >>>   
   >>> I've had my current computer for about five years now.  Like you, I've   
   >>> made it work by adding this or that over the years; adding more RAM,   
   >>> changing out the CD burner for a DVD burner; upgrading the sound card;   
   >>> and so on.  When I bought the computer (an HP Pavilion), everything came   
   >>> pre-installed, and it was all stored behind a partition, with not a   
   >>> single backup disc.  So I found myself faced with the same problem as   
   >>> you.  But UNLIKE you, I didn't realize I even HAD a problem until it was   
   >>> a REAL problem.  The hard drive crashed.  Then I realized I no longer   
   >>> had an operating system to restore to the new upgraded hard drive.  I   
   >>> contacted HP and they informed me that I now had to pay $30 (or   
   >>> thereabouts) for the backup discs.  They further informed me that, had I   
   >>> contacted them within the first year of the purchase date, the backup   
   >>> discs (which includes complete set up, free software and all) would have   
   >>> been provided FREE. Now, suddenly, the notice I had received in the mail   
   >>> once about a class-action lawsuit against HP was making sense.  As a   
   >>> person who'd purchased an HP, the suit covered me, too.  HP had been   
   >>> sued for not including those backup discs.   
   >>>   
   >>> So, my friend, I recommend you contact the manufacturer right away,   
   >>> while it's till under warranty.  That way, if at 10 o'clock at night,   
   >>> you have a complete hard drive crash, and you need to fully restore, you   
   >>> won't have to wait two weeks for your discs to come.  And I'm not sure,   
   >>> but from what I gathered from the class-action suit, I think they're   
   >>> legally obligated to provide them free, even maybe after the warranty   
   >>> period.  That part, I'm not sure about.  So if I were you, I'd get with   
   >>> customer support right away.   
   >>   
   >>   
   >> Thanks for your feedback, Alric, I appreciate it! I'll get in touch with   
   >> them ASAP.   
   >   
   > Please post the results of that.  I'm curious if my advice was any good or   
   > not, and if it applies across the industry.   
      
   I'll keep you posted.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)