From: Beaver_Fever@live.com
On Friday, January 29, 2021 at 2:34:00 PM UTC-8, Snidely wrote:
> On Friday, Boron Elgar yelped out that:
> > On Fri, 29 Jan 2021 17:24:46 +0000 (UTC), Howard
> > wrote:
> >
> >> Boron Elgar wrote
> >>
> >>> This might not be a Kroger problem, necessarily. Each one of these gas
> >>> station chains makes its own transaction rules. A person who is used
> >>> to things at some other chain might be surprised she can't set her
> >>> process up exactly the same way at Kroger.
> >>
> >> I was under the impression that grocery store chains did more than just
> >> lend their name and had the same kind of hard core employee oversight
that
> >> leads the cashiers at mine to always circle the bit about the survey on
the
> >> receipts and say the same little ditty about it.
> >>
> >> I could be wrong and Kroger could be different.
> >>
> >> Since gas and groceries are both businesses of mass selling of
commodities
> >> where they have little control over prices, I'd think it would still be
> >> smart to try to differentiate themselves in terms of customer
satisfaction
> >> and figure out how to smooth the purchase process.
> >
> > Good, responsive customer service is always appreciated, but not
> > necessarily acted upon due to any number of reasons.
> >
> > Many of these grocery chains/convenience stores/das stations are
> > multi-state operations. I cannot say for sure, but I am guessing some
> > states may be responsible for certain aspects of the purchase. If
> > there are no state mandated actions, then corporate is left to its own
> > devices.
> >
> > One of my pet peeves when we drive out of NJ (alas, current the lack
> > of road trips or dim sum are my personal sadnesses at all this
> > end-of-world pandemic) the variations from one gas station's pumps and
> > payments to another drive me bats.
> I only have experience with one Kroger-connected gas station (the
> Ralphs branch of the family), and not for a couple of years. But there
> are two Safeway-connected gas stations near me (the Von's branch), and
> they are run by different operators (contracting firms), and I think
> the procedures are slightly different. The staff wear Von's badges,
> but I don't know who signs their paychecks.
>
> The Ralphs and Von's that have inside Starbucks usually supply the
> employees, but the brief incursion of Haggen into SoCal seemed to have
> used Starbucks employees in their in-store. And I am uncertain about
> the Safeway Pavilions branch and the Starbucks in-stores.
>
> /dps
>
>
> --
> You could try being nicer and politer
> > instead, and see how that works out.
> -- Katy Jennison
One of the reasons my hood regularly tops "most desirable places to live on
Planet Earth" lists is within a few blocks I have Trader Joe's, Walgreen,
Super King, Jon's, 99 Cents Only and a smattering of smaller ethnic markets
and the only reason I step
foot into Ralph's is the occasional condiment and the amazing clearance rack.
A lot of places have abandoned self-checkout, but not Ralph's where they've
always had people steering to those lanes. I would refuse and if they would
offer to help I would
say "I am trying to save your job" and it would shame them to a much farther
lane until I was out of the store. And now often it's the only option before
10am and the one helper is always busy with someone else. I go super slow no
matter who is behind me
except when I run into problems with the clearance tags not scanning and I
make a split second decision how bad I really want it before I just toss it in
the corner. Ralph's is just a horrible place and if not for the horribly
inefficient inventory
management system than has them regularly tossing out perfectly decent coffee
at half price I would never set foot in the place.
--- SoupGate-Win32 v1.05
* Origin: you cannot sedate... all the things you hate (1:229/2)
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