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   alt.os.linux.ubuntu      I preferred Xubuntu, seemed a bit faster      134,474 messages   

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   Message 133,820 of 134,474   
   philo to Paul   
   Re: Printer problem again FOLLOW UP   
   16 May 24 18:21:17   
   
   From: philo@privacy.net   
      
   On 5/16/24 5:40 PM, Paul wrote:   
   > On 5/16/2024 6:05 PM, philo wrote:   
   >> On 5/16/24 9:12 AM, Paul wrote:   
   >>> On 5/16/2024 9:49 AM, philo wrote:   
   >>>> Correct. Brother auto-detect for Linux was easy to set up but it did not   
   work.   
   >>>> They had two separate configurations and I tried both.   
   >>>> No error messages were issued but print jobs sit in the queue .   
   >>>> To get it to work, all I had to do is copy the configuration from my old   
   Samsung printer which auto-detected ok.   
   >>>>   
   >>>> I was going to email Brother but changed my mind. Linux support is not a   
   priority for them.   
   >>>>   
   >>>> Btw: My wife's Win11 machine was simple to set up. She just booted up and   
   the printer was already on-line and functional.   
   >>>   
   >>> But emailing Brother, is how you get things done.   
   >>>   
   >>> Think of it as an investment in the future.   
   >>>   
   >>>      Paul   
   >>   
   >>   
   >> New printer is already acting up.   
   >> Had to do a network reset.   
   >>   
   >> This is nuts   
   >   
   > Do you know whether the printer has firmware ?   
   > Would there be an update available ?   
   > Or is the launch date long enough in   
   > the past, they stopped updating it at some point ?   
   > Perhaps the Test Page prints out revision ?   
   >   
   >     Paul   
      
      
      
   I guess I can check but,,,the older printer is working.   
      
   It needed a network reboot to solve the problem,   
   The machine had a separate "reset" function that I tried first and when   
   it failed to correct the problem, I assumed the machine had failed.   
      
   It was only after scrolling through everything I could think of that I   
   found "network reboot" option.   
      
   Tech support from Brother made no mention of it.   
      
   Some day when I have nothing better to do, I will look at it again   
      
   Thanks Paul   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)   

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