XPost: alt.os.windows-xp, alt.windows-xp   
   From: @   
      
   "Matt Silberstein"  wrote in   
   message news:1qjh43to9atu1mp693l6s25ruvrvgg3ei6@4ax.com...   
   >I am trying to fix a friend's computer that has an odd problem. They   
   > claim they did not do anything unusual, but regardless when they   
   > restart XP they get a message that there is a problem installing Corel   
   > Photo Shop Album 5. They were not trying to install that, they don't   
   > want to install it, they don't have it to install. But Install Shield   
   > (I think) keeps asking them to insert a disk. After they cancel out of   
   > that they get the message that Corel WordPerfect is trying to install.   
   > And, again, they were not trying to install that.   
   >   
   > I have done what I can figure out to stop this. We checked the   
   > registry in all of the places where start-up programs hide. We checked   
   > the registry for "Corel" and cleaned out any suspect entries. But   
   > still the system tries to install Photo Shop Album and WordPerfect.   
   >   
   > The computer is a Dell running XP SP2, fully up-to-date, with firewall   
   > and anti-virus and the full Norton Security package.   
   >   
   > What is going on here and how can we fix it?   
   >   
      
   I'd say the easiest way to cur that would be to put in whatever CD it wants   
   and let it finish.  Then go back and uninstall it...  If they don't have the   
   CD then that creates another problem...  If it tells you what file it is   
   looking for, search the computer for it and point it in the right direction   
   to the file it is seeking, if that's possible with this particular install   
   notice.  So you can, some you can't...   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)