XPost: alt.os.windows-xp, alt.windows-xp   
   From: GreenieLeBrun@hotmail.com   
      
   "Matt Silberstein" wrote in   
   message news:1qjh43to9atu1mp693l6s25ruvrvgg3ei6@4ax.com...   
   >I am trying to fix a friend's computer that has an odd problem. They   
   > claim they did not do anything unusual, but regardless when they   
   > restart XP they get a message that there is a problem installing Corel   
   > Photo Shop Album 5. They were not trying to install that, they don't   
   > want to install it, they don't have it to install. But Install Shield   
   > (I think) keeps asking them to insert a disk. After they cancel out of   
   > that they get the message that Corel WordPerfect is trying to install.   
   > And, again, they were not trying to install that.   
   >   
   > I have done what I can figure out to stop this. We checked the   
   > registry in all of the places where start-up programs hide. We checked   
   > the registry for "Corel" and cleaned out any suspect entries. But   
   > still the system tries to install Photo Shop Album and WordPerfect.   
   >   
   > The computer is a Dell running XP SP2, fully up-to-date, with firewall   
   > and anti-virus and the full Norton Security package.   
   >   
   > What is going on here and how can we fix it?   
   >   
   >   
   > TIA.   
   >   
   >   
   > --   
   > Matt Silberstein   
   >   
   > Do something today about the Darfur Genocide   
   >   
   > http://www.beawitness.org   
   > http://www.darfurgenocide.org   
   > http://www.savedarfur.org   
   >   
   > "Darfur: A Genocide We can Stop"   
      
   The Windows Installer Clean-up utility may help   
      
   Description of the Windows Installer CleanUp Utility   
   http://support.microsoft.com/default.aspx?scid=kb;en-us;290301   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)   
|