XPost: alt.os.windows-xp, alt.windows-xp   
   From: RemoveThisPrefixmatts2nospam@ix.netcom.com   
      
   On Mon, 14 May 2007 20:34:35 -0500, in alt.os.windows.xp , "FeMaster"   
    in wrote:   
      
   >   
   >"Matt Silberstein" wrote in   
   >message news:1qjh43to9atu1mp693l6s25ruvrvgg3ei6@4ax.com...   
   >>I am trying to fix a friend's computer that has an odd problem. They   
   >> claim they did not do anything unusual, but regardless when they   
   >> restart XP they get a message that there is a problem installing Corel   
   >> Photo Shop Album 5. They were not trying to install that, they don't   
   >> want to install it, they don't have it to install. But Install Shield   
   >> (I think) keeps asking them to insert a disk. After they cancel out of   
   >> that they get the message that Corel WordPerfect is trying to install.   
   >> And, again, they were not trying to install that.   
   >>   
   >> I have done what I can figure out to stop this. We checked the   
   >> registry in all of the places where start-up programs hide. We checked   
   >> the registry for "Corel" and cleaned out any suspect entries. But   
   >> still the system tries to install Photo Shop Album and WordPerfect.   
   >>   
   >> The computer is a Dell running XP SP2, fully up-to-date, with firewall   
   >> and anti-virus and the full Norton Security package.   
   >>   
   >> What is going on here and how can we fix it?   
   >>   
   >   
   >I'd say the easiest way to cur that would be to put in whatever CD it wants   
   >and let it finish. Then go back and uninstall it... If they don't have the   
   >CD then that creates another problem... If it tells you what file it is   
   >looking for, search the computer for it and point it in the right direction   
   >to the file it is seeking, if that's possible with this particular install   
   >notice. So you can, some you can't...   
   >   
   As usual I was not clear: to the best of their knowledge they were not   
   attempting to install any Corel product. We tried downloading the   
   trial version, but that did not work.   
      
   --   
   Matt Silberstein   
      
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