3ffca60e   
   XPost: microsoft.public.windowsxp.general, alt.windows-xp   
   From: WatsonR@IntelligenCIA.com   
      
   jcage@lycos.com wrote:   
   > I had a crash on my computer and as a consequence, lost some stuff.   
   > As I rebuilt the registry to get back to where I was, I've been   
   > plagued with my Philips DVD drive (pretty much everything is back to   
   > normal but that - just recently solved a printer issue that had been   
   > plaguing me).   
   >   
   > It's a Dell 8400 Dimension with Windows XPpro SP2 on it.  When it   
   > boots up, it inquires about the new hardware it's found and I   
   > generally click 'cancel' (since trying to follow it through gets me   
   > nowhere).  My 'device manager' shows the drive by name and 'my   
   > computer' shows the drive.  I can put a CD in it and read the CD but I   
   > can't use it to burn anything to.  Unless I want to burn files or   
   > music to it, it works fine for reading purposes.  When I click 'add   
   > new hardware', I can get the same message up as when I boot (found new   
   > hardware).  I've tried uninstalling the drive through device manager   
   > and when I reboot - it's more of the same (it shows in My Computer,   
   > shows okay in Device Manager, I can read the files on a CD, etc).   
   >   
   > From what I understand, the Windows XP  'system files' are supposed to   
   > allow this drive to 'install' yet, that doesn't seem to be the case.   
   > I went to the DELL website and all they have to offer is firmware   
   > updates versus an actual drive driver.  I'm inclined to believe it's a   
   > similar thing to my printer issue where I'm missing some file that   
   > won't allow it to install but am not sure so thought I'd run it by   
   > folks on these groups to see if anyone else may have encountered the   
   > issue.   
   >   
   > Thanks for any help,   
   >   
   > John   
      
   If that DVD drive came with your system, simply go to   
   http://support.dell.com and locate your PC by entering the tag number.   
   Then select XP and find the driver for the DVD drive. Simply install the   
   software and restart.   
      
   If you add the DVD drive yourself, you will have to find the driver for it.   
      
   Good rule of thumb to remember when devices don't work. Get the latest   
   driver from the manufacturer.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)