XPost: microsoft.public.windowsxp.general, alt.windows-xp   
   From: nospam@invalid.not   
      
   "Raoul Watson"  wrote in message   
   news:i09usr$4nk$1@news.eternal-september.org...   
   > jcage@lycos.com wrote:   
   >> I had a crash on my computer and as a consequence, lost some stuff.   
   >> As I rebuilt the registry to get back to where I was, I've been   
   >> plagued with my Philips DVD drive (pretty much everything is back to   
   >> normal but that - just recently solved a printer issue that had been   
   >> plaguing me).   
   >>   
   >> It's a Dell 8400 Dimension with Windows XPpro SP2 on it.  When it   
   >> boots up, it inquires about the new hardware it's found and I   
   >> generally click 'cancel' (since trying to follow it through gets me   
   >> nowhere).  My 'device manager' shows the drive by name and 'my   
   >> computer' shows the drive.  I can put a CD in it and read the CD but I   
   >> can't use it to burn anything to.  Unless I want to burn files or   
   >> music to it, it works fine for reading purposes.  When I click 'add   
   >> new hardware', I can get the same message up as when I boot (found new   
   >> hardware).  I've tried uninstalling the drive through device manager   
   >> and when I reboot - it's more of the same (it shows in My Computer,   
   >> shows okay in Device Manager, I can read the files on a CD, etc).   
   >>   
   >> From what I understand, the Windows XP  'system files' are supposed to   
   >> allow this drive to 'install' yet, that doesn't seem to be the case.   
   >> I went to the DELL website and all they have to offer is firmware   
   >> updates versus an actual drive driver.  I'm inclined to believe it's a   
   >> similar thing to my printer issue where I'm missing some file that   
   >> won't allow it to install but am not sure so thought I'd run it by   
   >> folks on these groups to see if anyone else may have encountered the   
   >> issue.   
   >>   
   >> Thanks for any help,   
   >>   
   >> John   
   >   
   > If that DVD drive came with your system, simply go to   
   > http://support.dell.com and locate your PC by entering the tag number.   
   > Then select XP and find the driver for the DVD drive. Simply install the   
   > software and restart.   
   >   
   > If you add the DVD drive yourself, you will have to find the driver for   
   > it.   
   >   
   > Good rule of thumb to remember when devices don't work. Get the latest   
   > driver from the manufacturer.   
      
   That's a Windows 98 solution. Windows XP has all the drivers you need.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)