From: jure.sah@guest.arnes.si   
      
   Hello,   
      
   I am trying to salvage a computer with Windows XP SP1, which was   
   infected by a number of trojans and viruses. The problem is that the   
   trojan apparently modified the NTFS file system as well as Internet   
   Explorer.   
      
   On the file system, when I run scandisk, it finds unused entries and   
   deletes them, but then the keyboard and mouse attached externally to the   
   laptop no longer function.   
      
   The problem with Internet Explorer is that right-click menus no longer   
   work, clipboard no longer works, the favorites cannot be modified and   
   the about window is blank when opened.   
      
   I have tried reinstalling IE, but all I get is a message either that an   
   installation is already in progress and I have to reboot (there is no   
   instalation in progress), or that it is already at the latest version.   
      
   I have also tried running "sfc /scannow" with the installation CD, but   
   it doesn't change anything.   
      
   There are no suspicious processes in the task manager (with show   
   processes from all users checked) and the anti-virus (Sophos) detects   
   nothing, Ad-aware also comes out with only MRU lists to delete.   
      
   I suppose it is obvious enough that a format and reinstall will solve   
   the problem but I want to try all other things first, because a format   
   and reinstall will not prevent the bugs from comming back into the comp   
   the same way they did the first time round.   
      
   Thanks for any help   
      
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