XPost: microsoft.public.windowsxp.configuration_manage
From: nodoby@devnull.spamcop.net
Chris Hood wrote:
> If your father is running Windows XP, then maybe it's a the problem is
> caused by the "Power Options".
>
> This may sound a little mysterious to you, but, as the computer is a
> laptop, when your father re-ran Setup, he may have reset the power
> management options within windows to a default setting.
>
> You (or your father) can go to the start menu - control panel -
> System, OR right click My Computer (either on the start menu or on the
> desktop if it is there) and choose Properties from the menu that pops
> up. This opens the System Properties box. It has lots of tabs at the top.
> Click on the Hardware tab. Then click the Device Manager button.
>
> The Device Manager opens (it is a program that shows all the hardware
> devices that are part of or connected to your computer). As the
> problem seems to be with a USB mouse, first look for the "Mice and
> Other Pointing Devices" item in the list. Double click it to expand
> the list. This should show you which Mice are plugged into your
> computer (it will also list the built-in trackpad that you mentioned).
>
> With your USB Mouse plugged in, click on Action in menu at the top of
> the Device Manager window and choose "Scan for hardware changes".
> After the scan is complete, does your mouse appear in Device Manager?
> Does it work?
> If your USB mouse is not shown and doesn't work, then look for the
> Universal Serial Bus Controllers item on the Device Manager list
> (usually near the bottom of the list). Double click this item to
> "expand" it (to show the items it controls). There will be some items
> under the Universal Serial Bus Controllers item called USB Root Hub.
> Right click one of them and choose Properties from the menu that pops
> up.
> There are tabs at the top of the box that appears. Click on the Power
> tab (if there is one). This shows the USB ports power
> information/status (on my PC it tells me that the hub is self-powered
> and has 500mA available per port). If your father's laptop says
> something similar that's a good sign. Now click on the Power
> Management tab (again, if there is one). There you will hopefully see
> a check box with the title "Allow the computer to turn off this
> device to save power".
> The check box probably has a tick in it. What I suspect may be
> happening is that your father's computer is saving power at the
> expense of the USB mouse. So, if any of this has made any sense,
> un-tick the check box, click OK (do the same to all the USB Root Hub
> items) and close the device manager. Try your mouse.
>
> Hope this will help.
>
> "The Todal" wrote in message
> news:4m4no5F4gerbU1@individual.net...
>> My father has a Dell Inspiron 6000 laptop and the USB mouse was
>> working fine until he unwisely re-ran Windows Setup on his machine,
>> which seems to have stopped the mouse working. The USB ports seem
>> to detect all other types of USB device, but not any sort of USB
>> mouse. The machine's built-in trackpad still works, and because
>> it's a Dell there is no way of de-activating the trackpad. We have
>> of course tried uninstalling and reinstalling the mouse software
>> driver but it makes no difference. The computer does not notice
>> when you plug in a USB mouse. I suppose it might be a registry error of
>> some kind. Anyone have any
>> suggestions, other than formatting the drive and doing a clean
>> Windows reinstall?
Wow, good writeup Chris! That's what I call going the extra mile to assist
a user.
Pop`
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* Origin: you cannot sedate... all the things you hate (1:229/2)
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