On Sun Jul-01-2012 07:44, Ed Vance (1:2320/105.1) wrote to ROGER NELSON:

RN>On Wed Jun-27-2012 21:30, Ed Vance (1:2320/105.1) wrote to ALL:

RN> EV> I looked a bit in XP Help & Support but couldn't find anything
RN> EV> there so I went ahead and deleted ftp.epson.com and it and all it
RN> EV> sub-entries were removed.

RN> EV> When I was searching for answers about the ftp entry by looking in
RN> EV> the Users Guide for the NX430 I noticed the Guide was on their
RN> EV> Server instead of my hard drive, so I asked them about it.

RN> EV> I'd rather have my NX430 Users Guide on my computer just like the
RN> EV> CX3810 Users Guide already is, so I can read it when I want without
RN> EV> being on the internet to read it.

RN>In other words, they didn't offer you much beyond informing you that 
RN>you would be receiving a survey from them?

 EV> Roger,

 EV> That's right!

Man, I don't like that seller-user "support", although I have run across it
myself.

 EV> And about the Users Guide (UG), someone in the Win95 echo suggested
 EV> I go to Epson's site and download it, so I did.

Okay.

 EV> I clicked on the Manual link, right-clicked on the UG, selected
 EV> Save Link As to put it on my system.

Okayý.

 EV> After Scanning the index.html file, I ran it and got a message
 EV> saying it couldn't find the C:\\Content file.

That figures.  But I have to ask if it's possible the manual is on the CD the
printer came with?  No, you would have already looked there.  I think their
users guide is only available online, so I checked and found this:

http://files.support.epson.com/htmldocs/nx430_/nx430_ug/index.html

which is no doubt what you found and probably the source of your frustration,
even though it works.  Screen capturing every one of those pages is going to
take a lot of time, so you might ask them if they can make it available.

 EV> I looked inside the index.html file to see that all I got was just
 EV> a file to look at the UG on Their Server.  DUH!

OUCH! (see above)


Regards,

Roger 
--- timEd/386 1.10.y2k+
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