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   From: daily.mexican@gazette.com   
      
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   A 911 call dispatcher at the Albuquerque Fire Department has   
   resigned after audio was released from a recent emergency call   
   in which he told a teen, who called to report her friend had   
   been shot, to "deal with it yourself" before abruptly hanging up.   
      
   This past June 26, Esperanza Quintero, 17, made a 911 call after   
   her friend Jaydon Chavez-Silver, also 17, was shot in a drive-by   
   shooting at a house party, the Albuquerque Police Department   
   told ABC News today.   
      
   Matthew Sanchez, the dispatcher who answered the call, can be   
   heard repeatedly asking if the victim is breathing in audio   
   obtained by ABC News.   
      
   Quintero, who can be heard in the audio soothing her friend and   
   telling him to "stay with me" in the call, said she got   
   "frustrated" after Sanchez kept asking the same questions "over   
   and over and over again," ABC News affiliate KOAT reported.   
      
   After asking if her friend was breathing again, Quintero   
   replies, "He's barely breathing. How many times do I have to   
   f****** tell you?"   
      
   "OK, you know what ma'am? You could deal with it yourself,"   
   Sanchez responds. "I'm not going to deal with this, OK?   
      
   "No, my friend is dying," Quintero responds before the   
   dispatcher seems to hang up and the audio cuts off.   
      
   Melissa Romero, a spokeswoman for the fire department told ABC   
   News today that "the dispatcher did dispatch units prior to   
   disconnect" and that the "response time was four minutes and 26   
   seconds, which exceeds national standards."   
      
   Chavez-Silver was taken to a hospital, where he later succumbed   
   to his wounds and died, police public information officer Tanner   
   Tixier told ABC News today. A homicide investigation is ongoing,   
   and though no suspects have been arrested in connection with the   
   drive-by shooting, police are following up on numerous leads, he   
   added.   
      
   Quintero told KOAT she isn't sure if her friend would have made   
   it or not if Sanchez had stayed on the phone, but she wished   
   Sanchez had done more to help her.   
      
   "It was his job," she said. "I don't understand why he would've   
   hung up. I cussed at him once. I was frantic, I was scared. You   
   know, I'm only 17. I don't know how to handle the situation. I   
   did as best as I could. I tried to keep calm.   
      
   "He didn't talk me through it," she added. "Obviously, helping   
   people is not for him."   
      
   Before Sanchez resigned Tuesday night, Albuquerque Fire Chief   
   David Downey told ABC News in a statement that he was   
   "immediately removed from the dispatch center and placed on   
   administrative assignment."   
      
   "An internal investigation has been initiated," he said. "As the   
   Chief of the department, I am taking the allegation very   
   seriously."   
      
   http://abcnews.go.com/US/911-dispatcher-hung-friend-teen-dying-   
   gunshot-resigns/story?id=32764611   
      
       
      
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