XPost: bc.bcnet, bc.jobs, van.jobs   
   XPost: van.general, vic.general   
   From: m.degrace@calian.com   
      
   Type of Assignment: Full-time, Contract   
      
   Length of Assignment: 2 years with a possibility of an extension   
      
   Description of Project or Company/Organization:   
   The Department of National Defence (DND) intends to reallocate military   
   Information Technology (IT) personnel from   
   bases,   
   garrisons and wings to field and deployable units to improve their   
   availability for employment on higher priority   
   operational   
   tasks.  To continue providing IT support, DND has a requirement for ongoing IT   
   professional services on a contract   
   basis.   
      
   Job Description:   
      
   The Operations Support Specialist duties include but are not limited to:   
      
      
   •	Repair, upgrade, install, troubleshoot, and maintain desktop and laptop   
   computer equipment and all   
   peripherals;   
   •	Provide preventative maintenance of desktop and laptop computer equipment   
   and all peripherals;   
   •	Upgrade and install desktop and laptop operating systems and application   
   software;   
   •	Maintain records of problems reported and their resolution utilizing the   
   provided ITSM tool;   
      
   Mandatory Qualifications:   
   •	Minimum 3 years experience as an Operations Support Specialist installing,   
   maintaining and troubleshooting   
   desktop and laptop computer equipment and peripherals   
   •	Valid A+ certification or Canadian Forces Small Systems Support Specialist   
   course or Canadian Forces   
   Computer   
   Systems and Networking Course   
   •	Microsoft courses or exams taken within the past 5 years excluding any   
   courses or exams required for A+   
   certification   
      
   Desirable Qualifications:   
      
   Familiarity with any of the following DND System applications:   
      
      
   •	ITSM tools: Support Magic SDE 9.0/9.2; Assyst and Remedy 7.1;   
   •	Network Operating System (NOS): Microsoft Windows 2003 Server;   
   •	Desktop Operating System (OS): Microsoft Windows 2000 and Microsoft Windows   
   XP, line-up;   
   •	Messaging System: Microsoft Exchange; and   
   •	Office Suite: Microsoft Office 2000 and 2003.   
      
   Special Conditions:   
   •	Work is performed on-site   
   •	Medical and Dental Benefits Included   
   •	Paid Vacation and Sick Leave Included   
      
   The Business and Technology Services Division of Calian augments customer   
   workforces with flexible short and long   
   term   
   placements of individuals and teams, provides access to critical recruiting   
   capabilities and delivers outsourcing   
   services in a   
   variety of technical and professional functions. We are proud to offer full-   
   and part-time opportunities for IT specialists,   
   engineers, trainers, health care providers and other qualified business and   
   technical staff. Our five-point focus on   
   stability,   
   quality, confidentiality, service and opportunity make us the ideal partner to   
   help you achieve your professional goals.   
      
   To send your resume directly to the Calian Recruiter responsible for this   
   position, please visit:   
   http://bts.calian.com/en/career_jobs/jobdescriptionmutiple.asp?c   
   rr=2&WebJobPostingsID=5342   
      
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