From: here@there.com   
      
   On 8/12/2012 3:06 Bedtime Soon, JF Mezei wrote:   
   > The problem with the DMC charge is that often, the Bell folks decide   
   > there is no problem on the line and that if there is a problem it must   
   > therefore be in the customer premises and they then charge the DMC   
   > charge without having fixed the problem.   
      
   Well, true it's an invidious situation when the entity benefiting from   
   the charge is the one that determines whether the charge should be made.   
   Not that the Bell case (or the communications industry in general) is an   
   isolated instance of that.   
      
      
   > CRTC recently ruled that the DMC charge CANNOT be applied if there is no   
   > demarc where the customer can test the line before calling Bell.   
      
   What's this? A new CRTC policy ..... looking after the public interest   
   as well as those of the Bells/Rogers's/Shaws? :-)   
      
      
      
   > So if you are without a demarc, Bell will now install one if you call   
   > for a problem so that the next time, they will ding you for the DMC.   
      
   ... but surely, if you can demonstrate with multiple modems that it   
   doesn't work from the demarc they can't charge you?   
      
   They didn't fit a new demarc based on my latest ticket. I wouldn't   
   actually mind if they did - it would make troubleshooting easier).   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)