From: Some@Guy.com   
      
   Alan wrote:   
      
   > We were originally with Kingston Online Services   
   > I complained to KOS and they wrote..   
   >   
   > ====   
   > You are currently getting 400kbps out of 512kbps   
   >   
   > Your attenuation is: 60dB.   
   >   
   > I hope this helps shed some light on your speed issue.   
   > ====   
      
   KOS was negligent for not opening a ticket with Bell to fix the   
   attenuation problem on your line.   
      
   You should have told them to do that.   
      
   > So we changed to Bell.   
      
   > Originally I had a webpage with KOS at   
   > but there is a problem:   
   > the background color is no longer there   
   > and the typeface is different !!   
   >   
   > As a result we are going to ditch Bell and go back to KOS.   
      
   That's a pretty trivial reason to be hopping around, signing up and   
   cancelling internet service between different ISP's.   
      
   I would imagine it's costing you some good coin to sign up with bell and   
   then cancel within the same month.   
      
   > Before we make the decision to go back, what is the   
   > technical service like at Rogers (we get Rogers cable   
   > for TV) ?   
      
   No ISP wants to dick around with helping their customers putz with the   
   code on their personal web page.  I wouldn't judge the tech support   
   based on that.   
      
   You base ISP tech support on how well they fix your internet   
   connectivity or bandwith issues when there's a problem.   
      
   Very few people know they have personal web-space available to them, and   
   fewer still make use of it.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)