XPost: alt.canada.sucks, alt.fan.countries.canada   
   From: Tony@TheDeli.Sandwich   
      
   Yeah we also lost the fuckin' golf channel and was forced to upgrade to HD   
   PVR receivers. We had to buy broadband professional boosters (low noise) but   
   the fuckin' signal still piexlates and has sound dropouts on most channels.   
   Rogers has fuck all bandwidth because of that cheap cunt Ted.   
      
   Alan wrote:   
      
   > Rogers   
   >   
   > Went to Rogers store today to arrange addition of telephone (was with   
   > Bell   
   > but they refused to problem-solve the cracking on the line). Also Bell   
   > wouldn't   
   > move the demark box (or whatever it's called) nearer to speed up our   
   > internet   
   > connection, so we now use Rogers.   
   >   
   > I clapped my hands with joy when the CRTC refused Bell's recent takeover   
   > or acquisition of another company. Imo, Bell is a monster.   
   >   
   > We always had TV cable. When Rogers interchanged customers with Shaw   
   > we lost the Golf Channel. No great loss, as I don't play golf now, but   
   > it was   
   > fun to watch the big 3, "Nicholas and Palmer and ???" - anyone?   
   >   
   > I have some misgivings about Rogers too:   
   >   
   > (1) Ultra big store with only 3 representatives at the 'help desk' and a   
   > long   
   > queue of waiting people.   
   >   
   > (2) Nowhere to hang winter coats. A free key and locker on entering   
   > would be appropiate. There was room for a coffee bar or even a   
   > dance floor.   
   >   
   > (2) The only seats available were far away from the 'help desk'. People   
   > should have been given a 'number' when entering, and called when a   
   > rep. was free.   
   >   
   > (3) The rep. had to phone someone to get the help and instructions she   
   > desired - and it seemed a long time.   
   >   
   > (4) the rep. had access to a computer screen and keyboard but never   
   > used it!   
   >   
   > (5) We had to show a recent bill to get the details they required. The   
   > rep.   
   > asked us to confirm various things on the bill !! (like 'address', etc)   
   >   
   > (6) Companies this big should issue a wallet sized 'memory card' with   
   > all the client's pertitent information that the client would then plug   
   > into   
   > a computer at the store.   
   >   
   > (7) The temperature and humidity in the room was uncomfortable to   
   > some, yet the 'help desk' assistants didn't know or cared to change it.   
   >   
   > (8) We now have rogers for TV, Internet and telephone. We're getting   
   > 12% off each service = that's good!   
   >   
   > (9) Rogers should train their reps with customer service skills   
   > (like I was once taught) and make them aspire to being the best rep.   
   > with a prize for the best annual performance.   
   >   
   > (10) Rogers should also hear these comments and take appropriate   
   > action to rectify the faults I saw at this help centre.. ..but is there   
   > any way of contacting the people who are running this company ?   
   >   
   > (11) Maybe I should go on their website and apply for the position   
   > of Customer Relations Manager. I'd ask for no salary, just an   
   > occasional tax-free bonus as consumer confidence (rated by an   
   > external agency) improved.   
      
   --   
   The Grandmaster of the CyberFROG   
      
   Come get your ticket to CyberFROG city   
      
   Nay, Art thou decideth playeth ye simpleton games. *Some* of us know proper   
   manners   
      
   Very few. I used to take calls from *rank* noobs but got fired the first day   
   on the job for potty mouth,   
      
   Bur-ring, i'll get this one: WHAT'S YOUR PROBLEM JERK!!? We're here to help   
   you dickweed, ok, ok give the power cord the jiggily piggily wiggily all the   
   while pushing the power button repeatedly now take everything out of your   
   computer except the power supply and *one* stick of ram. Subscriber asks   
   will that fuckin' work? I guaranDAMtee it. Ok get the next sucker on the   
   phone.   
      
   Deirdre Straughan (Roxio) is a LIAR (Deirdre McFibber)   
      
   There's the employer and the employee and the FROGGER and the FROGEE, which   
   one are you?   
      
   Hamster isn't a newsreader it's a mistake!   
      
   El-Gonzo Jackson FROGS both me and Chuckcar (I just got EL-FROG-OED!!)   
      
   All hail Chuckcar the CZAR!! Or in F-R-O-Gland Chuckcar laFROG laCZAR,   
   ChuckZar!!   
      
   I hate them both, With useless bogus bullshit you need at least *three*   
   fulltime jobs to afford either one of them   
      
   I'm a fulltime text *only* man on usenet now. The rest of the world   
   downloads the binary files not me i can't afford thousands of dollars a   
   month   
      
   VBB = Volume based billing. How many bytes can we shove down your throat and   
   out your arse sir?   
      
   The only "fix" for the CellPig modem is a sledgehammer.   
      
   UBB = User based bullFROGGING   
      
   Master Juba was a black man imitating a white man imitating a black man   
      
   Always do incremental backups of your data or you'll end up like the A-Holes   
   at DSL Reports. Justin says i made a boo-boo. Yeah boo-who.   
      
   Updates are for idiots. As long as the thing works there's no reason to turn   
      
   schizophrenic and develop a lifelong complex over such a silly issue.   
      
   You don't have to be "stinkbottomed" to post on this newsgroup   
      
   Adrian "jackpot" Lewis is a mama's boy!   
      
   Jimmy Fricke is good for the game of poker   
      
   Using my technical prowess and computer abilities to answer questions beyond   
   the realm of understandability   
      
   Regards Tony... Making usenet better for everyone everyday   
      
   This sig file was compiled via my journeys through usenet   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)