XPost: hamilton.jobs, ont.jobs   
   From: imtiaz@csican.com   
      
   Hi   
      
   I have a opportunity with a client of mine in Toronto looking for a Sr.   
   Manager with Infrastructure expereince including,   
      
      
      
   Senior Manager, Infrastructure Services   
      
      
      
      
         Job Description   
      
         Position Purpose   
      
      
      
         ·         Ensure that all services which have satisfied the criteria   
   for production status are available to all authorized users, and that   
   acceptable performance levels are met or exceeded at all times.   
      
         ·         Manage IT infrastructure operations   
      
      
      
         Key Responsibilities   
      
      
      
         ·         Manage performance and capacity   
      
         Ø       Ensure that adequate capacity is available and that best and   
   optimal use is made of it to meet required performance needs.   
      
         ·         Ensure data confidentiality   
      
         Ø       Safeguard information against unauthorized use, disclosure or   
   modification, damage or loss.   
      
         ·         Educate and train users   
      
         Ø       Users are making effective use of technology and are aware of   
   the risks and responsibilities involved.   
      
         ·         Assist and advise customers   
      
         Ø       Any problems experienced by users are appropriately resolved.   
      
         ·         Manage problems and incidents   
      
         Ø       Problems and incidents are resolved and the cause investigated   
   to prevent any recurrence.   
      
         ·         Manage data   
      
         Ø       Data remains complete, accurate and valid during its input,   
   update and storage.   
      
         ·         Manage operations   
      
         Ø       Important service and support functions are performed   
   regularly and in an orderly fashion.   
      
         ·         Monitor processes   
      
         Ø       The achievement of the performance objectives set for   
   operations processes.   
      
         ·         Manage data centre facilities   
      
         Ø       A suitable physical surrounding which protects the IT   
   equipment against man-made and natural hazards   
      
         ·         Obtain independent assurance   
      
         Ø       To increase confidence and trust among the organization,   
   customers, and third-party providers.   
      
         Working Relationships/Key Linkages   
      
      
      
      
      
      
      
         Dimensions   
      
      
      
         ·         Data collection, analysis and reporting on resource   
   performance, application sizing, and workload demand.   
      
         ·         Logical access controls which ensure that access to systems,   
   data and programs are restricted to authorized users.   
      
         ·         A comprehensive training and development plan.   
      
         ·         A second level support facility   
      
         ·         A problem management system which records and progresses all   
   incidents.   
      
         ·         An effective combination of application and general controls   
   over operations.   
      
         ·         A schedule of support activities which is recorded and   
   cleared for the accomplishment of all activities.   
      
         ·         The definition of relevant performance indicators, the   
   systematic and timely reporting of performance, and prompt action upon   
   deviations.   
      
         ·         Independent assurance reviews carried out at regular   
   intervals.   
      
      
      
         Competencies (Skill Set/Qualifications/ Experience)   
      
      
      
         ·         A university degree in computer science or engineering   
      
         ·         10+ years experience in Information Technology with focus on   
   management of computer operations, networking and systems administration   
      
         ·         Knowledge of IT services and support operations in a Cisco,   
   Solaris, Oracle, EMC environment   
      
         ·         5+ years experience with managing, recruiting, coaching and   
   motivating senior staff members   
      
         ·         Demonstrated ability to lead, plan, manage, implement,   
   organize and problem solve   
      
         ·         Demonstrated ability to function effectively in a highly   
   dynamic environment   
      
         ·         Ability to actively promote a culture of cooperation between   
   different IT teams   
      
         ·         High customer service orientation   
      
         ·         Good judgement is essential, as are sound communication and   
   negotiation skills   
      
      
      
      
   If you are interested please send me your resume and call me ASAP.   
      
   Thanks,   
      
   Imtiaz Atcha   
   Senior Resource Consultant   
   CSI Consulting   
   150 York Street, Suite 1820   
   Toronto, Ontario   
   M5H 3S5   
      
   Tel:(416) 364-6376 x2006 or 1-866-274-4848   
   Cell:(416) 937-5624 After 6:00pm   
   Fax: (416) 364-2735   
   E-mail: imtiaz@csican.com   
   www.csican.com   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)