XPost: qc.jobs, ont.jobs, ab.jobs   
   From: careers@beyond-tech.com   
      
   Position: Workload/Services Coordinator   
   Opening(s): 1 Contract Position w possible Conversion to Perm   
   Location: Montreal, Quebec (QC)   
   Hourly Rate: Negotiable based on qualifications and experience   
   Start Date: ASAP   
      
   Scope of work/responsibilities:   
      
   We are looking for a Work Load / Services Administrator (WLA) to provide   
   administrative support to the field service organization and service   
   personnel, including call management, parts logistics, parts ordering,   
   planning, and scheduling for the on-site service channel resources.   
   Candidate will respond to customer inquiries, act as liaison with product   
   divisions and other internal entities, and may also routinely provide   
   support to remote team members. Typically duties will include: 1)   
   distributing service activities in assigned geographic territory, based on   
   customer entitlement, industry segmentation and available resources; 2)   
   effective planning of on-site resources to maximize customer commitments,   
   utilizing planning tool and accurate communication; 3) working closely with   
   Remote Channels Organization team members to convey accurate parts   
   prediction, parts logistics and service requests for on-site repair channels   
   such as Field Service Representatives and Authorized Service Providers (FSR,   
   ASP); 4) working with multiple channels to maximize implementation of   
   business objectives (on-site, remote, service providers, business units);   
   and 5) scheduling on-site service activities with Customer and working as a   
   Customer Advocate.   
      
   Required skills/qualifications:   
      
   To be considered, candidate must have 1+ year of relevant experience as a   
   Support/Services Coordinator or Work Load Administrator (WLA); possess   
   excellent communication and organizational skills; and a sense of urgency   
   and thoroughness in everyday work. Candidates must be bilingual (English and   
   French), have the ability to adjust quickly to process and policy changes,   
   and have knowledge of chemical and physical testing instrumentation. CEGEP   
   (Quebec) or specialized training/certification in Chemistry, Biology,   
   Physics or other scientific background is extremely desirable. This is an   
   excellent position for candidates seeking a career opportunity as we foresee   
   this contract opportunity leading into full-time employment with our client.   
      
   Interested applicants please apply online:   
   www.beyond-tech.com/scripts/profile.asp   
   Job Ad ID: SUPPORT-SER_2008-07-15_65   
      
   Make BeyondTech Solutions part of your job search strategy and get   
   connected!   
      
   BeyondTech Solutions   
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