XPost: qc.jobs, ont.jobs, ab.jobs   
   From: tixierdominique@wanadoo.fr   
      
   "BeyondTech Solutions"  a écrit dans le message de   
   news: LpTfk.114627$gc5.32378@pd7urf2no...   
   > Position: Workload/Services Coordinator   
   > Opening(s): 1 Contract Position w possible Conversion to Perm   
   > Location: Montreal, Quebec (QC)   
   > Hourly Rate: Negotiable based on qualifications and experience   
   > Start Date: ASAP   
   >   
   > Scope of work/responsibilities:   
   >   
   > We are looking for a Work Load / Services Administrator (WLA) to provide   
   > administrative support to the field service organization and service   
   > personnel, including call management, parts logistics, parts ordering,   
   > planning, and scheduling for the on-site service channel resources.   
   > Candidate will respond to customer inquiries, act as liaison with product   
   > divisions and other internal entities, and may also routinely provide   
   > support to remote team members. Typically duties will include: 1)   
   > distributing service activities in assigned geographic territory, based on   
   > customer entitlement, industry segmentation and available resources; 2)   
   > effective planning of on-site resources to maximize customer commitments,   
   > utilizing planning tool and accurate communication; 3) working closely   
   with   
   > Remote Channels Organization team members to convey accurate parts   
   > prediction, parts logistics and service requests for on-site repair   
   channels   
   > such as Field Service Representatives and Authorized Service Providers   
   (FSR,   
   > ASP); 4) working with multiple channels to maximize implementation of   
   > business objectives (on-site, remote, service providers, business units);   
   > and 5) scheduling on-site service activities with Customer and working as   
   a   
   > Customer Advocate.   
   >   
   > Required skills/qualifications:   
   >   
   > To be considered, candidate must have 1+ year of relevant experience as a   
   > Support/Services Coordinator or Work Load Administrator (WLA); possess   
   > excellent communication and organizational skills; and a sense of urgency   
   > and thoroughness in everyday work. Candidates must be bilingual (English   
   and   
   > French), have the ability to adjust quickly to process and policy changes,   
   > and have knowledge of chemical and physical testing instrumentation. CEGEP   
   > (Quebec) or specialized training/certification in Chemistry, Biology,   
   > Physics or other scientific background is extremely desirable. This is an   
   > excellent position for candidates seeking a career opportunity as we   
   foresee   
   > this contract opportunity leading into full-time employment with our   
   client.   
   >   
   > Interested applicants please apply online:   
   > www.beyond-tech.com/scripts/profile.asp   
   > Job Ad ID: SUPPORT-SER_2008-07-15_65   
   >   
   > Make BeyondTech Solutions part of your job search strategy and get   
   > connected!   
   >   
   > BeyondTech Solutions   
   > "making recruitment simple"   
   >   
   >   
      
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