XPost: ont.jobs, ott.jobs, tor.jobs   
   From: d.roganovic@calian.com   
      
   Type of Assignment: Contract, full time   
      
   Length of Assignment: From contract award until March 31, 2010.   
      
   Job Description:   
   •	Installing and configuring new or upgraded PC workstations, portables and   
   computer peripherals;   
   •	Maintaining PC workstations and peripherals;   
   •	Identifying and resolving workstation-related hardware and software issues;   
   •	Providing end user support and coaching as it relates to the use of the   
   workstation;   
   •	Installation, configuration and support of the Lotus Notes client to include   
   e-mail, databases, calendaring   
   and   
   shared functionality;   
   •	Utilization of an incident management system to document, track and update   
   activities related to service   
   incidents,   
   from initiation to completion;   
      
   Mandatory Qualifications:   
   •	2 years experience in providing end user support and training as it relates   
   to identifying and resolving PC   
   workstation-related hardware and software issues;   
   •	2 years experience in utilizing incident tracking systems to track and   
   update incoming service incidents,   
   from   
   initiation to completion;   
   •	2 years experience installing and configuring Microsoft XP, Blackberry   
   Desktop Manager, WordPerfect   
   Office   
   2002, Adobe Acrobat, Internet Explorer, MS Office, Lotus Notes 6.5.5 or 8   
   including e-mail, databases, calendaring   
   and   
   shared functionality;   
   •	2 years experience utilizing Service Centre.   
   •	Reliability security clearance   
      
   Education Requirements:   
   •	Successful completion of two years of an acceptable post-secondary   
   educational program in computer   
   science   
   or information technology   
      
   The Business and Technology Services Division of Calian augments customer   
   workforces with flexible short and long   
   term   
   placements of individuals and teams, provides access to critical recruiting   
   capabilities and delivers outsourcing   
   services in a   
   variety of technical and professional functions. We are proud to offer full-   
   and part-time opportunities for IT specialists,   
   engineers, trainers, health care providers and other qualified business and   
   technical staff. Our five-point focus on   
   stability,   
   quality, confidentiality, service and opportunity make us the ideal partner to   
   help you achieve your professional goals.   
      
   To send your resume directly to the Calian Recruiter responsible for this   
   position, please visit   
   http://bts.calian.com/en/career_jobs/JobDescriptionMutiple.asp?c   
   rr=1&WebJobPostingsID=4372&chkbox4372=ch   
   kbox4372   
      
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