From: AlanBaggett@volcanomail.com   
      
   Canada Amends Taxpayer 'Bill Of Rights' : CRA SOTW   
      
   by Mike Godfrey, Tax-News.com, Washington   
      
   28 June 2013   
      
   Taxpayers will be able to make a service complaint against the Canadian   
   Revenue Agency without fear of reprisals, under changes to the Taxpayer Bill   
   of Rights.    
      
   The Canada Revenue Agency (CRA) says that the amended Bill of Rights will   
   improve taxpayers' confidence in the system. It will ensure that they "will be   
   treated impartially, receive the benefits, credits, and refunds to which they   
   are entitled and pay no    
   more and no less than what is required by law."    
      
   According to the Office of the Taxpayers' Ombudsman, while there is no   
   evidence of reprisals from the CRA, some taxpayers have expressed their   
   hesitation to lodge a complaint, for fear of being treated differently   
   afterward. The Office, which operates    
   separately from the CRA, describes this fear as "unwarranted," but stresses   
   that it would like Canadians "to speak up if they have a disagreement with the   
   CRA."    
      
   J. Paul Dubé, who heads up the Office, commented: "The addition of this new   
   right to the Taxpayer Bill of Rights is an important step forward in providing   
   Canadians with assurances that they will be treated impartially, and, if they   
   feel this is not the    
   case, that they will have effective avenues of redress available to them."    
      
   The Chartered Professional Accountants of Canada said that they applaud these   
   efforts to make sure that all taxpayers are treated fairly. Vice President   
   Gabe Hayos explained: "No one expects CRA to be perfect all the time, so   
   issues involving Canadian    
   taxpayers are going to occur. The new measure will give Canadians added   
   assurance that they can raise concerns with CRA relating to the country's tax   
   system."    
      
      
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