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|    can.taxes    |    All that "free" healthcare has a price    |    23,408 messages    |
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|    Message 21,692 of 23,408    |
|    Canuck57 to Alan Baggett    |
|    Re: Taxpayer Ombudsman =?windows-1252?Q?    |
|    26 May 10 19:39:43    |
      c27393dc       XPost: can.general, can.politics, ott.general       From: Canuck57@nospam.com              You are better off seeing a good tax lawyer right off the top. And       deduct the fees the next year.              The Ombudsman is a toothless over paid PR jack ass.                     On 25/05/2010 9:27 AM, Alan Baggett wrote:       > Taxpayer Ombudsman can’t fix everything at CRA :CRA SOTW       >       > Paul Dube and his staff win some, lose some while taking on thousands       > of cases       > By Don Cayo, Vancouver SunFebruary 19, 2010       >       > It has been five years since I wrote my first column in what has       > become an long-running, intermittent series on taxpayer complaints       > about the Canada Revenue Agency.       > It's two years this Sunday since lawyer Paul Dube was appointed by the       > federal government as Canada's first taxpayers' ombudsman with a       > mandate to do much the same thing, to expose and rectify those       > complaints.       >       > I had some success with my first case: CRA backed down from a ruling       > that would have re-interpreted old rules and imposed a six-figure       > reassessment on three Vancouver fruit sellers. I've been as lucky with       > several cases since.       >       > Nonetheless, I'm pleased to report that Dube and his staff are batting       > quite a lot better than me. They've taken on a few thousand cases,       > compared with my few dozen. They've righted a gratifying number of       > wrongs, although he doesn't have a precise count.       >       > Still, I'm left with the uncomfortable feeling the tools Dube has been       > given are no surer or sharper than mine. In the end, he and I can both       > only scold, me in print and he more privately, mandarin-to-mandarin,       > so to speak. Beyond that, all either of us can do is hope CRA will do       > the right thing.       >       > Ultimately, despite what Dube describes as a "formidable" power to       > assume guilt and impose crippling penalties, there's no affordable,       > effective check on when CRA acts capriciously or decides to dig in. He       > and       >       > I are in the same boat in that we can say CRA really should fix some       > mess or other, but we can't say they must.       >       > And Dube has no power to order a financial break for people who've       > been ill-treated.       > This last point is important.       >       > Dube told me when he was in the city this month that communication is       > the most common cause of problems he encounters. I sort of agree, only       > I call it a failure to communicate, when taxpayers can't reach the       > people who are making life-altering decisions about their files, when       > CRA won't answer valid questions for months or years, or when answers       > change every time a new guy is assigned to the file.       >       > The recurring theme in the stories I hear is how fast CRA's demands       > for money ratchet up while the bureaucracy's collective thumbs are       > twiddling.       >       > If Dube were to look into many of the cases that come across my desk       > and find that policies were ignored or misapplied, what good would it       > do? Because Dube doesn't have the authority to adjust the amount said       > to be owing.       >       > Nor does he have the power to do anything about policies that are       > wrong-headed, although he's sometimes successful in pleading for a       > break when an across-the-board policy yields a patently unfair result       > as a result of unique circumstances.       >       > The upshot, as was noted last fall by the headline on my 39th column       > on the CRA, is that the main option open to aggrieved taxpayers is to       > "pay up and shut up or pay up and beg."       >       > And, as if this level of uncertainty isn't bad enough, it gets worse.       > A survey commissioned by Dube found that 42 per cent of Canadians fear       > repercussions if they complain about CRA.       >       > So I'm pleased that he got the job and that he's able to look into       > several hundred cases a month, and resolve many of them.       >       > And I wish him well in his quest to become better-known to Canadians       > and increase this volume to whatever it needs to be.       >       > Dube's phone number is 1-866-586-3839. His office accepts only       > complaints about CRA service, although, he says, that is interpreted       > quite broadly.       >       > dcayo@vancouversun.com       > See Don Cayo's blog on tax iss ues and one on globalization s at       > vancouversun.com/blogs       > © Copyright (c) The Vancouver Sun       >       >       > -----------------------------------------------------------       > Miss a Tax Tale Miss a lot!       > Visit the CRA SOTW Library at http://canada.revenue.agency.angelfire.com       > ------------------------------------------------------------       > Alan Baggett – Tax Collector’s Bible                     --       I would rather be a paid up Conservative nut job than a Liberal with no       nuts, no job in debt and living off of other people like a leach.              --- SoupGate-Win32 v1.05        * Origin: you cannot sedate... all the things you hate (1:229/2)    |
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