From: AlanBaggett@volcanomail.com   
      
   Canada Revenue Agency Treats You Differently Depending On Where You Live:   
   Auditor's Report :CRA SOTW    
      
    Audits in some offices take longer than others, and the waiving of penalties   
   and fees happens inconsistently.   
       
   Canadian Press    
      
   OTTAWA — The auditor general says the treatment you get from the Canada   
   Revenue Agency depends on where in Canada you live and how friendly your tax   
   man is.   
      
   This violates the agency's "taxpayer bill of rights," which says every   
   taxpayer deserves the same service as every other taxpayer in the same   
   situation.   
      
   Auditor Michael Ferguson reports Tuesday that audits of some of the more   
   difficult files in one regional office take about 320 days. In another, they   
   take eight months longer. When taxpayers file new information that could   
   change their tax bills in one    
   region, getting an answer takes about three months. In another, it's more like   
   nine. And CRA can't really explain why.   
       
   The agency is allowed to waive fees and penalties in some cases when imposing   
   them would cause a taxpayer extreme hardship, but Ferguson says that   
   discretion is used inconsistently.   
      
   From 2013 to early 2018, CRA waived $17 million in interest and penalties for   
   taxpayers while they were in the middle of being audited because the agency   
   wasn't sure they were following the rules. In other cases, agents wouldn't   
   waive penalties even when    
   it was CRA's fault that taxpayers missed deadlines.   
      
   In its response to Ferguson's findings, CRA promises to track its work better   
   and get to the bottom of the inconsistencies by 2020.   
      
      
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   Pop the link below into your browser to view the entire CRA SOTW Library!    
   http://canada.revenue.agency.angelfire.com    
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