MSGID: 1:18/200.0 64df4032
-=> Steve Wolf wrote to Dave Drum <=-

 DD>  DD> Me, I sell car parts at AutoZone amd cuss the kiddies at the home
 DD>  DD> office who constantly futz with the OS (in Linux) the we use on the
 DD>  DD> terminals at the counter. I really hate it when I try to access

 DD> In my personal opinion the programmers should be required to work in a
 DD> retail store for a year (optimistically) using the software before they

 SW>  Yeah, I agree. NAPA had the same type of System. Categories were a
 SW> nightmare. Oil filters came under Tuneups and that sort of
 SW> thing.

For all the hassles - like losing easy access to the "off-road" items
they did get a lot right. Like, if a customer wants brake pads the search
brings up rotors and calipers as side-bars. 

NAPA (or the dealer) is where I recommend that a customer go if I can't
get him what he says he wants. I never send customers to O'Reilly and
Advance Auto Parts is a dwindling presence.

Had a customer who was being a PITA ask if there was an O'Reilly's near
and I replied "Watch where you step. They're like dog t*rds. They're
everywhere."

I fear we're skewing off topic here and I don't want to get a rocket
from the moderator.  Bv)=
... I was so hungry I ate a vegetable!
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