XPost: comp.databases.sybase, comp.databases.ibm-db2, comp.datab   
   ses.ms-sqlserver   
   From: mooregr_deleteth1s@greenms.com   
      
   "Mark C. Stock"  wrote in message   
   news:zbidnTpl4NEOEvDdRVn-jw@comcast.com...   
   >>   
   > the time+half at 15 min intervals seems reasonable (much more reasonable   
   > than the 1st hour free, rest at comp time -- if i understood the earlier   
   > post properly)   
      
   Not quite clear in my post.   
      
   If the problem takes 5 minutes to fix, no pay... if it takes an hour to fix,   
   you get an hour of comp time.   
      
   What if it take 35 minutes... eh... I tell my folks to round up. :-)   
      
   (actually in general, especially at night I recommend they round up since   
   once you figure lack of sleep, etc... even the simpler calls take an hour.)   
      
   It's not as good as I'd like, but about the best we can do.   
      
      
   >   
   > ;-{ mcs   
   >   
   >   
      
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