From: fvanbortel@netscape.net   
      
   mrique wrote:   
   > Hi   
   > Oracle support send me an anual fee with   
   > - Product Support   
   > - Software Updates   
   >   
   > I run 9i Oracle Database Standard Edition - Processor Perpetual   
   >   
   > I cannnot understand the coverage of the 2k $ anual software update   
   > fee  : is it only for patches or can I upgrade to 10 g with this   
   > contract ?   
   > Do you think I should suscribe ? what for  ?   
   > Aymeric   
      
   Well - at least it gives you the right to contact Oracle   
   and ask them all these questions personally :)   
      
   Basically -and it changes per country- it gives you the   
   right to:   
   - download patches (metalink.oracle.com)   
   - ask questions to Oracle support (by phone, or via iTar:   
      metalink.oracle.com)   
   - upgrade versions (not sure you need support for that)   
   --   
   Regards,   
   Frank van Bortel   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)