From: bhagyaraj3sbc@gmail.com   
      
   Windows Server Support / Windows Admin   
      
   Lexington, MA   
      
   6+ Months   
      
      
      
       
      
   Roles and Responsibilities   
      
       
      
   Adhering to SLAs Reporting to the Track Lead   
      
   Mentoring / Training Team Members Assign tasks to the team members   
      
   Incident Management Process Assign tasks to the team members Change Management   
   Process   
      
   Problem Management Process   
      
   Need to represent Problem Management Calls Monitor team members and their SLAs   
   Configuration Management   
      
   Handling tickets / requests Perform root cause analysis Troubleshooting   
   technical issues   
      
   Defining processes and ensuring that the processes are adhered to   
      
   Oversees and is responsible for successful completion of Installation,   
   configuration and migration Ensure maximum uptime according to the SLA   
      
   Understanding of Multi-geo support environment Responsible for building /   
   maintaining a test environment   
      
   Responsible for strategizing a backup plan and test plan for failure scenario   
   Improves and maintains customer and employee satisfaction   
      
   Suggests new technologies and design changes   
      
   Monitoring and maintaining SLA requirements by the team members Planning   
   Backup/Restoration Strategy for 24x7 operation support Suggesting   
   patches/upgrades to maintain security level   
      
   Testing / Auditing/processes as required from time to time Identify Skill gaps   
   and plan for training / knowledge updating Assist in Data centre consolidation   
   efforts   
      
   Perform H/W & performance monitoring and maintenance   
      
       
      
   Experience and Skills required   
      
       
      
   5 + years of experience   
      
       
      
   •          Installing, configuring and maintaining Windows - Windows 2000,   
   Windows 2003 & Windows 2008   
      
   •          Hardening & Securing of Windows 2000, Windows 2003 & Windows 2008   
      
   •          Managing & Securing Active Directory 2003 & 2008   
      
   •          Installing, Configuring of DNS 2003 & DNS 2008   
      
   •          Installing, Configuring & Managing Certificate Services of Server   
   2003 & Server 2008   
      
   •          Installing, Configuring & Managing DFS Files System on Windows   
   2003 & Server 2008   
      
   •          Installing, Configuring & Managing HP SIM as Enterprise Hardware   
   Monitoring Tool   
      
   •          Installing, Configuring & Managing DHCP on Server 2003 & Server   
   2008   
      
   •          Server build & Decommission   
      
   •          Design and configure the High Availability environment using MSCS   
   or other cluster solutions with knowledge/experience on Storage Devices (SAN,   
   NAS, DAS)   
      
   •          Good Proficiency in System Fault Tolerance Design, Business   
   continuity and Disaster recovery planning   
      
   •          Installation and Configuration of atleast one backup tool –   
   BackupExec /Netbackup /Arcserve   
      
   •          MS Patch administration (planning and deployment) WSUS & SCCM   
      
   •          Printer Administration -Secure Prininting & Working knowledge on   
   Network Printing   
      
   •          Managing & Troubleshooting Hardware - HP / UCS / Compaq and   
   Operating system related issue   
      
   •          Capacity planning and Fine tune system for optimal performance   
      
   o          Virtualization knowledge would be added advantage   
      
   •          Worked on Production systems   
      
   o          Datacenter understanding   
      
   o          Global exposure in large environments would be preferred.   
      
   o          Onsite transition experience would be an added advantage.   
      
   o          Experience with Database Migration, Installation, Upgrades and   
   Patching   
      
   o          Must be an expert in base OS and atleast one/some of the following   
   with basic knowledge/awareness of some of the others:   
      
   o          Active Directory   
      
   o          SMS – Packaging and deployment   
      
   o          File and Print Services   
      
   o          Backup   
      
   o          Exchange   
      
   o          Windows Clustering   
      
   •          "-         Monitoring and Management tools like HPOVO, SIM   
   (System Insight Manager), IBM Director, BMC Patrol, NetIQ, etc.   
      
       
      
       
      
   Certification requirements   
      
       
      
   • MCSE / MCSA / MCITP   
      
      
      
   Thanks & Regards   
      
   BhagyaRaj  |Sr.Recruiter   
      
   T 281-823-9222x580 | bhagyaraj.bakuru@3sbc.com   
      
   Gtalk : bhagyaraj3sbc@gmail.com.   
      
       
      
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