From: telecomdigestsubmissions@remove-this.telecom-digest.org   
      
   A bug in a customer chat feature shows transcripts of other people's chats.   
      
   By Dan Goodin   
      
   Verizon is struggling to fix a glitch that has been leaking customers'   
   addresses, phone numbers, account numbers, and other personal   
   information through a chat system that helps prospective subscribers   
   figure out if Fios services are available in their location.   
      
   The personal details appear when people click on a link to chat with a   
   Verizon representative. When the chat window opens, it contains   
   transcripts of conversations that other customers, either prospective   
   or current, have had. The transcripts include full names, addresses,   
   phone numbers, account numbers (in the event they already have an   
   account), and various other information. Some of the transcripts   
   viewed by Ars date back to June. A separate Window included customers'   
   addresses, although it wasn't clear who those addresses belonged to.   
      
   https://arstechnica.com/information-technology/2020/12/verizon-h   
   s-been-leaking-customers-personal-information-for-days-at-least/   
      
   --- SoupGate-Win32 v1.05   
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