From: telecomdigestsubmissions@remove-this.telecom-digest.org   
      
   August 5, 2021   
      
   Last week, the Minnesota Public Utilities Commission (PUC) unanimously   
   rejected CenturyLink/Lumen's attempt to eliminate service quality   
   rules and call center answering time requirements.   
      
   CWAers played a crucial role in defeating CenturyLink/Lumen's petition   
   to weaken regulations. An investigation by CWA found that the company   
   has failed to maintain its physical copper plant and has failed to   
   deploy fiber to 46 percent of its coverage area in Minnesota. CWA's   
   analysis revealed that the company is prioritizing network upgrades to   
   wealthier areas, leaving lower income communities with outdated   
   technologies. These violations led the Minnesota Attorney General's   
   Office and Department of Commerce to recommend that the PUC reject the   
   company's petition.   
      
   https://cwa-union.org/news/minnesota-public-utilities-commission   
   rejects-centurylinklumens-attempt-weaken-regulations   
      
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