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   comp.dcom.telecom      Telecommunications digest. (Moderated)      17,262 messages   

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   Message 16,071 of 17,262   
   Fred Atkinson to All   
   Re: [Telecom] PIN Code to Reach   
   18 Aug 21 16:03:04   
   
   From: fatkinson.remove-this@and-this-too.mishmash.com   
      
   > On Aug 18, 2021, at 1:29 PM, Michael Trew  wrote:   
   >   
   > Is AT&T the incumbent telco for Atlanta, GA?  Have you tried calling   
   > AT&T customer service?  If they can't help you, call the "retention   
   > team"; they are more experience in handling these matters.   
   >   
      
              I believe it is.   
      
              My experience with telco business offices is that if you   
   don't know the specific name of the service, the more likely that they   
   won't know what you want.   
      
             I once had a Centurylink business office tell me they did   
   not sell ISDN service.  Both the CSR and the supervisor told me the   
   same thing.  This was despite the fact that we already had Centurylink   
   ISDN lines.   
      
            It would help if I knew the name of that service (the name   
   that AT&T calls it).   
      
            Regards,   
      
      
      
       Fred   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)   

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