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|    comp.dcom.telecom    |    Telecommunications digest. (Moderated)    |    17,262 messages    |
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|    Message 16,742 of 17,262    |
|    Bill Horne to All    |
|    The Danger Of Dark Patterns [telecom]    |
|    25 Nov 22 02:16:29    |
      From: malQRMassimilation@gmail.com              by Renee B. Appel              On November 3, the Federal Trade Commission (FTC) filed a Complaint       and Stipulated Order in federal court against an internet phone       service provider to stop it from imposing junk fees and making it       difficult for users to cancel their service. This action follows the       FTC's September publication of "Bringing Dark Patterns to Light," a       report demonstrating companies' increased use of design practices       known as "dark patterns" to influence consumers buying behavior (the       "Staff Report"). The Staff Report is derived from a virtual workshop       the FTC held in April 2021 addressing user interfaces across websites       and mobile apps. In connection with announcing the Staff Report,       Samuel Levine, Director of the FTC's Bureau of Consumer Protection       explained, "Our report shows how more and more companies are using       digital dark patterns to trick people into buying products and giving       away their personal information." It was the FTC's intent that the       report "send a clear message that these traps will not be tolerated."       The FTC's latest enforcement action confirms that message.              https://www.mondaq.com/article/news/1252944?q=1803232&n=617&tp=4&tlk=17&lk=47              --- SoupGate-Win32 v1.05        * Origin: you cannot sedate... all the things you hate (1:229/2)    |
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