Forums before death by AOL, social media and spammers... "We can't have nice things"
|    comp.dcom.telecom    |    Telecommunications digest. (Moderated)    |    17,262 messages    |
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|    Message 16,818 of 17,262    |
|    Bill Horne to All    |
|    The ongoing struggle with my ISP [teleco    |
|    30 Dec 22 00:26:09    |
      From: malQRMassimilation@gmail.com              As most of you know, I've been at odds with my Internet Service       Provider (ISP) since the company took over the cable franchise and ISP       customers here.              A day after the new company took over, my ability to log into and use       the Telecom Digest server at M.I.T. vanished. It took about a week of       arguing with verying levels of yes-men at the ISP, and a call to the       North Carolina Governor's office, to get the new owners to lift the       restrictions: kudos to Alex Rosen at Panix.com for his help getting me       set up with a VPN which obviated the problem while I waited for the       political wheel to grind.              Then, on September 4th, my Callcentric VoIP telephone line went dead,       along with my VoIP line to the Hamshack Hotline, which is a VoIP PBX       used by Ham Radio operators to talk about and work together on       emergency communications involving VoIP connections over Amateur Radio       links.              I tried several different "VPN" vendors, none of which made a       difference with the Callcentric or Hamshack Hotline VoIP numbers. Only       Panix, in New York, provided any solutions, but the others were long       on hope and short on results. I went round and round with tech support       at their service numbers, but I eventually realized that all their       advice was designed to keep me waiting until after the next bill was       paid, and so I dropped all of them except for Panix, which still       provides me with value for my money, although I haven't been able to       figure out how to use their VPN for anything but SSL links.              So, life went on, and I tried to interest various reporters in my       story. Last week, I made a comment on a Facebook group that is used       by other residents of the county I'm in, and I named the ISP owner and       mentioned that my Callcentric lines was still out.              The next day, my Internet connection changed dramatically: the       Callcentric line came back, although Hamshack Hotline is still out,       and the other things I do on the Internet all became harder to use,       less reliable, and more and more erratic by the day.              The company that now owns the local cable franchise obviously pays for       a monitoring service which flagged their name and mine from the       Facebook post. Their kneejerk reaction was to stop blocking       Callcentric, but to take revenge for my criticism by sabotaging web,       email, and search access on my account.              So, I'm putting up with "web site can't be reached" and "site does not       exist" errors from my web browser, and with repeated failures when       Thunderbird starts up or when it tries to check my mailboxes at the       IMAP servers at Gmail, outlook, and iecc.com. I don't know what       mechanism they're using, but I'm in need of help with this more       obvious and more vicious method of discouaging public complaints,       because it seems to me to be the next step in an ever-more-arrogant       "pay and shut up" type of corporate mentality.              If you have, or know experts who have, expertise and/or equipment       which I can use to document the deliberate sabotage of the Internet       connection I use to write the Digest, please get in touch.              Bill Horne              --       Bill Horne       Moderator, The Telecom Digest       (Please remove QRM to use the from address)              --- SoupGate-Win32 v1.05        * Origin: you cannot sedate... all the things you hate (1:229/2)    |
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