From: malQRMassimilation@gmail.com   
      
   By Jeff Kagan   
      
   Let me help AT&T and Verizon solve a growing problem they are wrestling   
   with. When you are in a competitive industry, you must first focus on   
   the customer. Happy customers let you grow and succeed. Unhappy   
   customers are always a struggle. The problem AT&T and Verizon are   
   dealing with comes from the fact they are not focused on the customer.   
   Instead, they are focused on the investor, which is a real problem in a   
   competitive industry.   
      
   As a wireless, telecom and technology industry analyst for the last   
   three decades, I have watched and commented on their innovation,   
   performance and how they are struggling with transformation and growth.   
   After a disastrous move into other segments like entertainment and news   
   with WarnerMedia, Yahoo and AOL, there is a new and growing problem   
   which they need to resolve.   
      
   https://www.rcrwireless.com/20230223/carriers/kagan-how-att-and-   
   erizon-are-impacting-their-landline-users   
      
   --   
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    * Origin: you cannot sedate... all the things you hate (1:229/2)