From: jollyroger@pobox.com   
      
   On 2025-08-06, Ed Cryer  wrote:   
   > Jolly Roger wrote:   
   >> On 2025-08-06, Ed Cryer  wrote:   
   >>> Chris wrote:   
   >>>> Ed Cryer  wrote:   
   >>>>> My iPad Pro won't start up. It's stuck on the white screen with the   
   >>>>> apple in the middle. It's been on charge all night, and no change.   
   >>>>> Any suggestions are welcome, to help it on. I'll save "bin it" for later.   
   >>>>   
   >>>> Try what's suggested here: https://support.apple.com/en-gb/102642   
   >>>   
   >>> Thanks for the reply and website.   
   >>>   
   >>> None of the methods listed works.   
   >>> Worst of all, when I connect it to iTunes on my PC, it's not recognised   
   >>> either by iTunes or the PC itself.   
   >>>   
   >>> There's some sign of life in the thing. It keeps the logo screen on   
   >>> until the battery drains; then the display for connecting power cable   
   >>> appears; then it charges up.   
   >>   
   >> Have you contacted Apple support?   
   >>   
   > Apple Support wants the serial number, but I can't get into the damned   
   > thing to find that.   
      
   The serial number is physically printed on the back of the device.   
      
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