From: synth.virtuoso@gmail.com   
      
   So I had to go to the local Microsoft Store at Somerset Mall (I'm in the   
   Detroit Metro area, so it's about a 20 minute drive from where I live) to see   
   what was up with my Surface not charging.  Turned out it wasn't the power   
   adapter; they had to give me    
   an entirely new tablet.  But the experience was really nice.  I only had to   
   wait about ten minutes, and they even gave me a Mountain Dew to drink.  Since   
   it was Black Friday, there was a healthy crowd at the mall, and the Microsoft   
   Store was no exception.   
     I don't know how crowded it is there normally, but lots of people were there   
   playing with Xbox Ones and Surfaces and whatnot.  Basically each wall on the   
   left and right side of the store was a huge video screen.  I was almost   
   tricked by the images of    
   NBA 14 and FIFA 14 being played by some of the customers; I had to stop and   
   realize that it wasn't real live game footage.  At any rate, I walked out of   
   there with a replacement Surface RT at no charge, and the associate I dealt   
   with was extremely    
   friendly.  Beautiful store and very modern.  Very satisfied with the customer   
   service.   
      
   --   
   Erich K.   
      
   --- SoupGate-Win32 v1.05   
    * Origin: you cannot sedate... all the things you hate (1:229/2)